BCA Electric LLC in Bryan, Texas 77807

BCA Electric LLC

5081 Leonard Rd, Bryan, TX 77807

4.3 (16 reviews)

Overview:
BCA Electric LLC is an electrical service provider located in Bryan, Texas. The company specializes in a range of electrical services for residential and commercial clients, focusing on prompt and professional service.

Services Provided:
– Electrical repairs
– Emergency electrical services
– Residential electrical work
– Commercial electrical work

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (979) 823-4000
Website: https://www.bcaelectric.com/

Customer Reviews and Sentiment:
BCA Electric LLC holds a solid reputation with an overall rating of 4.3 stars based on 16 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, and quality of work. Customers have appreciated the clean service and the reasonable pricing.

Examples of positive reviews include:
“BCA has always taken care of my needs promptly and professionally.” – Jenna Willis
“This company was So Professional… They came promptly.” – Freema Ervin
“Good company. Tom Brooks is a good man with fair prices.” – Thomas Rogers

However, complaints noted serious issues with customer service and management, particularly concerning communication and employee behavior.

Examples of negative reviews include:
“Get Peggy off of the phones ASAP. I called and she hung up in my face.” – Fanciee Pants
“Tom Brooks is a lazy arrogant owner… STAY AWAY.” – Nate Morris

Review Summary:
Positive Sentiments: Professionalism, prompt service, clean work, reasonable pricing.
Negative Sentiments: Poor customer service, management issues, and a significant complaint regarding employee behavior.

Additional Ratings:
BirdEye: 4.3 stars based on 16 reviews, indicating overall customer satisfaction despite some issues.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 6.8

Conclusion:
BCA Electric LLC offers reliable electrical services in Bryan, TX, with a reputation for professionalism and promptness. However, potential customers should be cautious and consider the mixed reviews regarding customer service and management before making a decision.

Member Since August 2024

Listing Id 399800

Contact Info

5081 Leonard Rd, Bryan, TX 77807
(979) 823-4000
Lead Smart Rating :
6.8/10.0

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Listing location

5081 Leonard Rd, Bryan, TX 77807

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Reviews

Jenna Willis

5 months ago

BCA has always taken care of my needs promptly and professionally. They don’t leave a mess and are quick to show up. I am very happy with their services and will continue to use them.

Fanciee Pants

a year ago

Get Peggy off of the phones ASAP. I called and she hung up in my face before I could even ask my question. I was literally 3 words in. Terrible customer service.

Amanda Munro

2 years ago

BCA Electric has done work for us for 16 years. The owner and employees are always professional and knowledgeable. We happy been very happy with their work and have recommended BCA to friends and family.

Freema Ervin

2 years ago

This company was So Professional. I had an emergency electrical problem in my laundry room. They came promptly. They were so kind n professional. The cost of repair was honest and reasonable compared to others. They left the area in good shape. I would highly recommend them to family and friends.

Wanda Plotts

3 years ago

The service was fast, prompt, and at a reasonable rate. I could not have been more pleased with him. He was a very pleasant and professional gentleman.

Nate Morris

3 years ago

Tom Brooks is a lazy arrogant owner. he doesn’t take care of his company and only keeps hired the lowest of the lowest quality electricians. STAY AWAY.

Captain Price

3 years ago

Most poorly managed company I have ever seen. Honestly feel bad for the people that work under this mediocrity. Cheap SOBs!!

Thomas Rogers

4 years ago

Good company. Tom Brooks is a good man with fair prices on any electrical work you may need done. 😎👌💥 …

savannah fabian

5 years ago

Great people! They were very professional and talked me through the work they would be doing. They completed the job quickly as I was on a deadline to have the work completed to sell my house. Will certainly use them again when needed!

Belinda Swanson

6 years ago

Good place