Johnson Mechanical Services, LLC in Brownwood, Texas 76801

Johnson Mechanical Services, LLC

901 Malone St, Brownwood, TX 76801

4 (12 reviews)

Overview:
Johnson Mechanical Services, LLC is an HVAC contractor located in Brownwood, TX. The company specializes in heating, ventilation, and air conditioning services, ensuring customers receive reliable installation and maintenance for their HVAC systems.

Services Provided:
– HVAC installation
– HVAC repair and maintenance
– Electrical services
– Competitive pricing
– Professional and knowledgeable staff

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (325) 646-6700
Website: http://www.johnsonmechanicaltx.com/

Customer Reviews and Sentiment:
Johnson Mechanical Services, LLC has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 12 reviews.

Positive feedback highlights the company’s professionalism, knowledge, and quality of work. Customers have appreciated their dependability and competitive pricing.

Examples of positive reviews include:
“Mitch has a great team and all are professional and very knowledgeable in the heating and cooling of all brands of units.” – Ned Jennings
“Very pleased with the work these guys did!!! Very dependable n good work!! Thank u” – Hometown Liquor
“I was very pleased with this company. They were quick and didn’t waste any time.” – Danielle Gomez

Negative feedback primarily revolves around poor customer service and unresolved issues. Some customers reported difficulties in communication and dissatisfaction with follow-up on critical repairs.

Examples of negative reviews include:
“Will not fix issue with ac unit they put in and love ignoring phone calls from us.” – Desi Stamper
“IF they answer I get told the same thing every time ‘We will get back to you’. Well no one ever gets back to me, ever.” – Matt Dunn

Review Summary:
Positive Sentiments: Professionalism, knowledge in HVAC, dependable service, competitive pricing.
Negative Sentiments: Poor customer service, unresolved issues, communication difficulties.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, indicating similar sentiments.
Better Business Bureau (BBB): The business has a profile and is not accredited with a BBB rating of NR (No Rating). There has been one complaint in the last three years.
Total Lead Smart Rating: 5.5

Conclusion:
Johnson Mechanical Services, LLC presents as a viable option for HVAC services in Brownwood, TX, noted for their competence and reasonable pricing. However, potential customers should be cautious of the negative reviews regarding customer service and unresolved issues before proceeding.

Member Since August 2024

Listing Id 399720

Contact Info

901 Malone St, Brownwood, TX 76801
(325) 646-6700
Lead Smart Rating :
5.5/10.0

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Listing location

901 Malone St, Brownwood, TX 76801

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Reviews

Desi Stamper

6 months ago

Will not fix issue with ac unit they put in and love ignoring phone calls from us and emails from American standard which is trying to help us. It’s about to be freezing and out of Freon again on a 4 year old unit that they have to replace the evaporator coil and replace Freon on every year and they stopped trying to fix it and have been ignoring all phone calls unless we get the office and they say will get back to you and they don’t! I have children and my heat will not be able to keep up with this cold coming in. Shame on them!

Matt Dunn

8 months ago

My project started almost a year ago and JM was highly motivated to get started, it was great. During the work they broke a motor of mine due to wiring double the voltage needed. I made the mistake of paying them before they fixed it and we are 11 months later and still not fixed, causing me lots of extra labor. I have called probably 50 times as its been a game at this point. *IF* they answer I get told the same thing every time ‘We will get back to you’. Well no one ever gets back to me, ever. Crazy how easy they were to work with in the beginning… before I paid. Complete disrespect and I am a family friend. Proceed with caution.

Ned Jennings

11 months ago

Mitch has a great team and all are professional and very knowledgeable in the heating and cooling of all brands of units. Thumbs up on Johnson Mechanical Ned

Hometown Liquor

2 years ago

I’m Very Pleased with the work these guys did!!! Very dependable n good work!! Thank u

David Gleason

2 years ago

Johnson Mechanical Services electrical service was priced competitively and workers did a great job on time!

Jennifer Deos

2 years ago

Mitch and his team are great & worked long hours in the rain to get it all done! Our electric panel was upgrade, new line & oven install. We’re very pleased & will definitely call on you if we have any needs in the future.

Cain Chesnut

2 years ago

Great Guys to deal with!

Carl Webb

3 years ago

Great company, great people. They also have great prices.

Danielle Gomez

4 years ago

I was very pleased with this company. They were quick and didn’t waste any time. TWO other companies came and didn’t tell me the actual issue with it. One cleaned it and charged me more than this company and the other just quoted me for a whole new system while letting my family suffer in the heat for over a week while we applied for loans we supposedly didn’t qualify for. Very grateful to the men who came out, they were fast and seemed to be highly knowledgeable about their trade. Would most definitely recommend! Fairly priced also.

Kris Watson

4 years ago

They did great work at a fair price, and they were very fast!! Highly recommend them for all of your HVAC needs.