Brothers Inc

Overview:
Brothers Inc, located in Broomall, PA, provides electrical services, focusing on residential and commercial projects. The company has a mixed reputation, featuring both positive and negative customer experiences, indicating areas for improvement.

Services Provided:
– Electrical installations (outlets, recessed lights)
– Customer support for existing systems
– General electrical services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (610) 328-0670
Website: http://brotherselectric.com/

Customer Reviews and Sentiment:
Brothers Inc has garnered a variety of reviews across different platforms:

Google Reviews: 3.4 stars based on 20 reviews.

Positive feedback notes the responsiveness and quality of service from certain staff members.

Examples of positive reviews include:
“Paul and his crew are amazing in NJ. They are right there when you need them.” – Raymond Harding
“My backup battery… recently died. Brother Security… walked me through the process.” – Hughe Jass

Negative sentiments frequently mention unprofessional driving behavior and issues with customer service:
“The company tried to reschedule twice… I asked for my money back.” – Ron Shorts
“Terrible, aggressive drivers who are very unprofessional.” – Amy Hendricks

Review Summary:
Positive Sentiments: Responsive staff, quality electrical work, willingness to assist past customers.
Negative Sentiments: Unprofessional behavior from drivers, delays in service, poor communication from customer service.

Additional Ratings:
BirdEye: 3.4 stars based on 20 reviews, showing a similar split in customer satisfaction.

Total Lead Smart Rating: 4.5

Conclusion:
Brothers Inc appears to have the potential to deliver quality electrical services, though customers should be mindful of the negative experiences related to service delays and driver conduct. Prospective clients may weigh the positives against the negatives when considering their services.