Overview:
GreenSavers, located in Bend, OR, specializes in HVAC contracting services. Known for their customer-centric approach, they have built a reputation for quality installations and reliable service in the heating and cooling domain.
Services Provided:
– HVAC installation
– Heating system installation (gas furnace, heat pump)
– HVAC repairs
– Energy efficiency solutions
– Customer support services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (866) 396-1652
Website: https://greensavers.com/hvac-bend-oregon?utm_campaign=gmb
Customer Reviews and Sentiment:
GreenSavers has maintained an impressive rating of 4.9 stars based on 114 reviews on Google.
Positive feedback emphasizes their professionalism, reliability, and quality of workmanship. Customers frequently mention the friendly staff, timely service, and effective installations.
Examples of positive reviews include:
“Very much satisfied in all aspects of workmanship and cleanliness.” – Leonard Toll
“GreenSavers is a professional and reliable company to work with.” – Sheila Raff
“Knowledgeable, friendly, and timely. I highly recommend them!” – Elicia Putnam
However, there are some negative sentiments, particularly regarding customer service and high-pressure sales tactics for replacements.
The complaint indicates issues with the company leaning towards expensive replacements rather than repairs and slow response times for support.
Examples of negative reviews include:
“I have two main issues with GreenSavers… they are slow to respond.” – Carlos Simpson
“We wasted $10,000… our energy usage didn’t change a bit.” – Felix Felde
Review Summary:
Positive Sentiments: High-quality workmanship, professional and knowledgeable staff, timely installations, and effective HVAC solutions.
Negative Sentiments: Issues with high-pressure sales, slow customer service response, and unresolved efficiency expectations.
Additional Ratings:
BirdEye: 4.9 stars based on 114 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 8.5
Conclusion:
GreenSavers stands out as a reputable choice for HVAC services in Bend, OR. Their overall customer satisfaction, professionalism, and quality of work are frequently praised. However, potential customers should be mindful of the mixed feedback regarding customer service and sales practices when making a decision.
Member Since August 2024
Listing Id 396956