Accent Electric in Benbrook, Texas 76116

Accent Electric

4814 Benbrook Blvd, Benbrook, TX 76116

4 (4 reviews)

Overview:
Accent Electric is an electrical services provider located in Benbrook, TX. The company offers a range of electrical solutions focusing on residential and rental properties. Customers note their consistent performance and knowledgeable staff.

Services Provided:
– Electrical installations
– Troubleshooting and repairs
– Outlet additions
– Installation of electrical systems for appliances

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (817) 244-5802

Customer Reviews and Sentiment:
Accent Electric has received mixed reviews from its customers:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s professionalism, punctuality, and reasonable pricing. Customers have expressed satisfaction with the quality of work and the team’s knowledge.

Examples of positive reviews include:
“Eddie and his team are top notch! They arrive when promised.” – Richard Farrelly
“The team here is knowledgeable, professional, prompt, courteous and fairly priced.” – M Terrell
“I have used Accent Electric for many years and have been extremely pleased with their work.” – Trisha Dianne

However, one negative review mentioned significant issues with scheduling and communication, leading to customer frustration:
“Run, do not walk, away from this guy… he didn’t seem knowledgeable at all, didn’t seem to care about the job.” – Bill Hewitt

Review Summary:
Positive Sentiments: Professionalism, punctuality, reasonable pricing, quality workmanship.
Negative Sentiments: Issues with communication, missed appointments, lack of follow-ups.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, reflecting the mixed feedback trend.
Total Lead Smart Rating: 5.5/10. This score takes into account the positive sentiments from several customers alongside the significant issues raised by one dissatisfied reviewer.

Conclusion:
Accent Electric seems to be a competent choice for electrical services in Benbrook, TX, particularly noted for their knowledgeable and professional staff. However, potential customers should consider the unresolved complaint regarding poor communication and missed appointments when deciding to engage their services.

Member Since August 2024

Listing Id 396846

Contact Info

4814 Benbrook Blvd, Benbrook, TX 76116
(817) 244-5802
Lead Smart Rating :
5.5/10.0

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4814 Benbrook Blvd, Benbrook, TX 76116

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Reviews

Richard Farrelly

2 weeks ago

Eddie and his team are top notch! They arrive when promised. They came in and assessed the problem and corrected it in a timely fashion. Their pricing matched the estimate. Would recommend them for your next electrical need.

M Terrell

a year ago

I have used Accent for years on all my rental properties as well as my home. The team here is knowledgeable, professional, prompt, courteous and fairly priced.

Trisha Dianne

6 years ago

I have used Accent Electric for many years and have been extremely pleased with their work. For example, one of the things they have done is add an outlet to my bedroom for my additional window a/c unit. The men are always helpful and they reasonably priced.

Bill Hewitt

6 years ago

Run, do not walk, away from this guy. He set an appointment with me, then proceeded to stand me up. He finally called me a couple of hours after he was supposed to be here with an excuse. He finally showed up at a second appointment. He didn’t seem knowledgable at all, didn’t seem to care about the job, etc. He told me that he would send a quote to me that evening since he had stood me up. Said he could do the basic job next week. This is going on four days later. I haven’t heard from him. I have left several messages and sent him an email. Nothing. In fact, the phone rings, varying, two or three times or so, then goes to voicemail Gives me the impression that he’s screening me. I gave this guy extra time and waited longer than I usually would or should have because he was referred to me by a neighbor who’s as good as they come in the HVAC business. That makes it worse. I certainly don’t hold this against my neighbor, but this guy is screwing with my neighbor’s reputation; not just his own. Absolutely unconscionable. I have paid a lot of money for my new spa, and need to get it installed. If he didn’t want the job or couldn’t get to me, all he needed to do was to let me know. I wouldn’t let this guy on my place if the work was for free. UPDATE: After I posted this review, his proposal magically showed up in my inbox. Notably missing was an apology. No “I’m sorry.” No “Kiss my butt.” Nothing. Obviously, I told him to get lost.