Baytown Electric Company in Baytown, Texas 77520

Baytown Electric Company

2106 Beaumont Rd, Baytown, TX 77520

3.5 (14 reviews)

Overview:
Baytown Electric Company is an electrical installation service located in Baytown, TX. They provide a variety of electrical services, primarily focused on commercial work, although they have a history of residential service as well.

Services Provided:
– Electrical installation
– Repairs on underground wiring
– Breaker box replacement
– Service pole installation

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (281) 427-8196
Website: http://www.baytownelectric.com/

Customer Reviews and Sentiment:
Baytown Electric Company has a mixed reputation with a rating of 3.5 stars based on 14 reviews.

Positive feedback points to good pricing and efficient service. Customers praised their communication skills and promptness in addressing issues.

Examples of positive reviews include:
“Rob came out, quoted the job, and within the week had it installed. Great job at a good price.” – Dustin Rodriguez
“I’m so happy and satisfied with the work, communication, and concern…” – Lorena R

The negative sentiment is highlighted by complaints regarding customer service and unsatisfactory workmanship.

Examples of negative reviews include:
“AVOID THIS COMPANY!!!!!!!” – jdpinbaytown
“If I could give this company less stars then I would.” – Richard Thompson

Review Summary:
Positive Sentiments: Good pricing, efficient service, effective communication, and prompt response times.
Negative Sentiments: Poor customer service experiences, issues with workmanship, and unresolved complaints.

Additional Ratings:
BirdEye: 3.5 stars based on 14 reviews, reflecting a trend of some customer satisfaction but significant room for improvement.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.5

Conclusion:
Baytown Electric Company offers a range of electrical services in Baytown, TX, with commendable pricing and efficiency. However, potential customers should be cautious due to mixed reviews concerning customer service and workmanship issues.

Member Since August 2024

Listing Id 396118

Contact Info

2106 Beaumont Rd, Baytown, TX 77520
(281) 427-8196
Lead Smart Rating :
5.5/10.0

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Listing location

2106 Beaumont Rd, Baytown, TX 77520

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Reviews

Jeff Schamp

a year ago

I used them in the past for residential service, when I last called the stated they only do commercial work now, since the pandemic started. Doesn’t make sense to me commercial locations have more exposure to than residential. So I assume it’s about the customers ability to absorb high rates. The service they provided me the previous 2 times I used them was fantastic, and affordable.

Dustin Rodriguez

a year ago

Needed a service pole service for my job. Rob came out qouted the job and within the week had it installed. Great job at a good price

jdpinbaytown

a year ago

AVOID THIS COMPANY!!!!!!!

Stef Nunya

3 years ago

This company was doing repairs on the neighbors house after they moved out. The guy actually had the nerve to park his company truck in MY DRIVEWAY! B. P.D. said if he comes back and does it again to have it towed at owners expense. You better believe I will!

Jaime Velasquez

4 years ago

Awesome experience

LoneSurvivor 2420

5 years ago

I had these guys come out to replace my breaker box on the side of my house and they completely tore all the wood up and now the new box is crooked and there is a hole in the wall from the previous box. Not recommended at all!

Lorena R

5 years ago

My home had half power. No ac or heat recently during last cold front. Larry kept in communication with me..Center point and city because permit was needed. The job took no time. The longest part was waiting on Center Point to unlock my meter. Larry made sure minimal waiting time so I wouldn’t incur those extra charges. The price was less than I expected. I’m so happy and satisfied with the work, communication and concern Larry had for my problem I would definitely recommend

True Blue

5 years ago

These guys were awesome. Gave them a call and they said we can squeeze someone in. They asked if I could be home within a hour. I said sure. I got home and they showed up 10 minutes later. I told them the problem that was happening and within 5 minutes they found the issue. Great guys and all together I’m glad I called them. They took care of the issue and did not try to milk the clock. They are the go to guys.

Richard Thompson

5 years ago

I had one of the worst customer service issues with this company. If I could give this company less stars then I would.

Noreen Provins

5 years ago

We recently used Baytown Electric to replace/repair our broken underground wire. While it took awhile to finish the project due in part to having to wait for the Electricity provider and the many, many downpours, the job was completed and we are very pleased with the work. The price was reasonable compared to other bids we received and Jeff explained every step and kept us advised of their progress.