Overview:
Casper G Sippel Electric is an established electrical service provider located in Baltimore, MD. The company specializes in a variety of electrical services, including panel installations, lighting setups, and general home electrical repairs. They are recognized for their locally-focused, customer-friendly approach.
Services Provided:
– Electrical panel installation
– Lighting installation (including recess lights and chandeliers)
– Outlet and switch installation
– Bathroom exhaust fan installation
– Home renovation electrical work
Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Contact Information:
Phone: (410) 668-3910
Website: http://www.caspersippelelectric.com/
Customer Reviews and Sentiment:
Casper G Sippel Electric has a positive rating, with 4.0 stars based on 11 reviews across platforms.
Positive feedback emphasizes the company’s professionalism, honesty, and quality of work. Customers have appreciated their straightforwardness, good value, and helpfulness.
Examples of positive reviews include:
“Highly recommended. I had Sippel electric install a new panel… outstanding work.” – J. BlueSky
“Excellent work On time Very cost conscious.” – Rainer Gregor
“On time and work done expertly.” – Kristy Knutson
However, the negative reviews highlight significant issues related to customer service and billing discrepancies.
Negative sentiment focuses on:
– Poor customer service experiences
– Discrepancies between quoted and actual pricing
– Frustration with job execution and follow-up
Review Summary:
Positive Sentiments: Professionalism, straightforward pricing, quality installations, punctual service.
Negative Sentiments: Customer service issues, unresolved complaints about billing, and job execution.
Additional Ratings:
BirdEye: 4.0 stars based on 11 reviews, indicating a balanced customer response.
Better Business Bureau (BBB): The business has a profile but is not accredited, presenting a mixed reputation due to listed complaints.
Total Lead Smart Rating: 6.5
Conclusion:
Casper G Sippel Electric emerges as a reliable electrical service choice for residents in Baltimore, MD, lauded for their professional work and customer-centric approach. However, potential clients should consider the mixed reviews regarding customer service and billing concerns before making their decision.
Member Since August 2024
Listing Id 395594