Francis Electric in Apache Junction, Arizona 85119

Francis Electric

564 N Idaho Rd, Apache Junction, AZ 85119

4 (8 reviews)

Overview:
Francis Electric is a family-owned electrical service company located in Apache Junction, Arizona. The company offers a variety of electrical installation and repair services, emphasizing customer satisfaction and quality workmanship.

Services Provided:
Electrical installations, lighting installation, bathroom vent fan installation, kitchen lighting installation, general electrical repairs.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (480) 983-0341
Website: nan

Customer Reviews and Sentiment:
Francis Electric has received a mix of reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive comments highlight the company’s professionalism, promptness, and quality of work. Customers particularly appreciated their friendly service and ability to handle complex installations.

Examples of positive reviews include:
“This was my first time using Francis Electric… the job quick and easy, and above expectation.” – Stefanie Santangelo
“Honest and professional… I would definitely recommend this company.” – heathyre watts
“The crew worked their butts off to resolve my electrical issue… quite satisfied with their service.” – Donna Cowger

However, there are significant negative comments regarding customer service and experiences involving rudeness from staff.

Negative reviews include:
“Go anywhere but this place… rude, disrespectful, inept.” – David “DC” Christensen
“Some of the rudest people I’ve ever come across… service stinks, overpriced.” – Jonny Consumer

Review Summary:
Positive Sentiments: High-quality workmanship, friendly service, professional behavior, and timely problem resolution.
Negative Sentiments: Reports of rude staff, negative customer experiences, and allegations of dishonesty.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 5.3

Conclusion:
Francis Electric offers reliable electrical services in Apache Junction, AZ, with a focus on quality and customer satisfaction. However, potential clients should be aware of the mixed reviews, particularly the negative feedback regarding customer service, before making a decision.

Member Since August 2024

Listing Id 393726

Contact Info

564 N Idaho Rd, Apache Junction, AZ 85119
(480) 983-0341
Lead Smart Rating :
5.3/10.0

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564 N Idaho Rd, Apache Junction, AZ 85119

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Reviews

Ann Stratton

a year ago

Great job and service.

Stefanie Santangelo

3 years ago

This was my first time using Francis Electric to install lighting and bathroom vent fans. They were a friendly crew, did the job quick and easy, and did the job above expectation. I was concerned that the new vent fans I wanted installed would be difficult since I dont have attic access, but they figured it out without any issues. Francis Electric is now my life long electrician and that means the world to me not to have to shop around anymore.

heathyre watts

4 years ago

Chris from Francis electric came and installed new kitchen lighting in my home. This family owned business provided high quality work at a great price! Honest and professional and I would definitely recommend this company to all my friends and family. Thank you Chris!

Russ Burkhammer

5 years ago

Great company

David “DC” Christensen

6 years ago

Go anywhere but thus place. Owner is a thief and a liar. He and his staff were a part of the GIGANTIC THEFT of ACHHHS office equipment. They are rude. Disrespectful. Inept. Go to Apache Dee’s. A real electrician.

D Ray

6 years ago

I don’t know where “Johnny Consumer” is coming from. I’ve had Chris out twice, he’s awesome. After showing him the bad review, he said the rude guy doesn’t work for him anymore. Seriously, they’re reasonable, so experienced and fixed my problem that 2 other guys couldn’t find.

Donna Cowger

6 years ago

Came to my home for repairs that took two days to complete. The job was complicated and frustrating. The crew worked their butts off to resolve my electrical issue and I am quite satisfied with their service. Job was completed in a reasonable amount of time and at a reasonable price. I would recommend them to anyone. Thank you Chris and your team.

Jonny Consumer

9 years ago

Some of the rudest people I’ve ever come across. I was even cut off and cursed out by one of their drivers over near Sun City…young guy, bad attitude. I’ll never use these guys again, and cannot recommend them to anyone. Service stinks, overpriced and flat rude.