California Heating and Cooling, Inc. in Antioch, California 94509

California Heating and Cooling, Inc.

1814 Verne Roberts Cir, Antioch, CA 94509

4.6 (402 reviews)

Overview:
California Heating and Cooling, Inc. is an HVAC contractor located in Antioch, CA. The company specializes in heating and cooling services, providing installations, repairs, and maintenance for air conditioning systems.

Services Provided:
– Air conditioning repair
– Heating system maintenance
– HVAC installation
– Diagnostic services
– Quick response to emergency situations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (925) 492-7275
Website: www.californiahc.com

Customer Reviews and Sentiment:
California Heating and Cooling, Inc. has an impressive rating of 4.6 stars based on 402 reviews.

Positive feedback emphasizes the quick and efficient service, knowledgeable technicians, and responsive customer service.

Examples of positive reviews include:
“Justin was helpful and answered all my questions promptly.” – Jean Nilsen
“Francisco came after a call advising that he was 20 minutes out, and within 15 min on site had identified the problem.” – Joyce_Bob Murphy
“Mark was great! Arrived on time & did a complete diagnostic.” – Denise Foster

A more cautious sentiment is represented in one review noting dissatisfaction with repeat callbacks for the same issue:
“This was the third callback on the problem… I am not confident that this will work.” – ndzmoms1

Review Summary:
Positive Sentiments: Rapid response times, knowledgeable and professional technicians, friendly customer service, thorough diagnostics.
Negative Sentiments: Potential issues with recurring problems needing further attention.

Additional Ratings:
BirdEye: 4.6 stars based on 402 reviews, showing a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile and is accredited with a rating of A+. No complaints noted.
Total Lead Smart Rating: 8.5

Conclusion:
California Heating and Cooling, Inc. appears to be a highly reliable choice for HVAC services in Antioch, CA, particularly praised for their expert technicians and prompt service. However, potential customers should consider the isolated incident of repeated service calls before deciding.

Member Since August 2024

Listing Id 393706

Contact Info

1814 Verne Roberts Cir, Antioch, CA 94509
(925) 492-7275
Lead Smart Rating :
8.5/10.0

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1814 Verne Roberts Cir, Antioch, CA 94509

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Reviews

Jean Nilsen

2 days ago

I could not be happier with California heating and cooling. I highly recommend them. The tech Justin was helpful and answered all my questions promptly. Customer Service was friendly, knowledgeable, and efficient.

Joyce_Bob Murphy

2 days ago

Thankful to have found CA Heating & Cooling recently when during our recent mega heat wave my AC quit working. Amazingly, they could fit me in the following day just before the holiday weekend. Other places I called were booking 2 weeks out, which wasn’t going to do me any good in 108 degrees. Francisco came after a call advising that he was 20 minutes out, and within 15 min on site had identified the problem as a dead controller board. He was back early the following day with the replacement board in hand. After a short swap out, he was able to determine that everything else in my system was working fine. Thank you! The heat wave lasted another week, then with a brief respite, it’s back with a vengeance. Our house would have been uninhabitable without the AC…we literally would have had to go to a hotel. Francisco was knowledgeable, professional and certainly knew his stuff. The scheduler was also superb and kept me informed throughout the process. I highly recommend CA Heating & Cooling!

ndzmoms1

3 days ago

This was the third callback on the problem. Rather than replacing the compressor motor, a booster was placed. I am not confident that this will work.

Denise Foster

3 days ago

Mark was great! Arrived on time & did a complete diagnostic on our AC when it was over 100 out. Gave us great maintenance tips, explained everything thoroughly. Wonderful experience with California Heating & Cooling.

richard henderson

4 days ago

The technician was able to replace the defective capacitor right away. He was done with the job in less than 15 minutes.

Bill Bailey

6 days ago

Once I told Mark what my AC was doing, he instantly knew what the problem was, and quickly addressed it. Thank you Mark and California Heating and Cooling.

J B

6 days ago

Air not working, called and got a same day appointment. Justin got here during the specified times I was given and he knew exactly what the issue was and in 5 minutes my air was working again. Thank you Justin!!

Alfredo Figueroa

a week ago

Mark was great! He was very knowledgeable, kind, quick, and efficient.

Diane Carte

a week ago

Our a/c unit started to fail. I called & the office @ 5:30pm, the day before a Holiday & during a heat wave. The office was amazing & pleasant. Surprisingly, I had an appointment on July 5th. I was fully expecting a week out due to the heat. Unfortunately being they came out on Fri& the unit under warranty, they had to order the part so no a/c during the weekend. California heating & air installed our unit roughly 8 years ago. In that time, they have had to come out 3 times. Each time was a day or 2 for an appointment. Highly recommend them for your a/c & heating needs. Fantastic & friendly office to work with.

Murthy Gabbiti

a week ago

Great work and identified the problem spot on. Fransico did a great job.