Butchko Electric in Amherst, Ohio 44001

Butchko Electric

7333 S Dewey Rd, Amherst, OH 44001

4 (15 reviews)

Overview:
Butchko Electric is an electrical service provider located in Amherst, Ohio. The company offers a range of electrical services, catering to residential and commercial needs.

Services Provided:
– Electrical repairs
– Ceiling fan installations
– Diagnostic services
– General electrical work

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (440) 985-3180
Website: https://butchkoelectric.com/

Customer Reviews and Sentiment:

Butchko Electric has a mixed reputation with a rating of 4.0 stars based on 15 reviews.

Positive feedback highlights the quality of service, professionalism, and competitive pricing. Customers have mentioned reliability and good communication at times.

Examples of positive reviews include:
“Bill & Charlie always reachable for great Service.” – Bob Kurtz
“We got quotes from other people… but Butchko came out 2 Days later and fixed the problem.” – Bobby

On the other hand, negative feedback points to poor customer service, issues with appointment scheduling, and perceived overcharging.

Examples of negative reviews include:
“The technician was at my house for less than 5 minutes…I WOULDN’T DO BUSINESS WITH THEM…” – James Mitchell
“I had some questions about my bill…the woman kept cutting me off and talking over me.” – Tasha S

Review Summary:
Positive Sentiments: Professional service, timely responses, and fair pricing on certain jobs.
Negative Sentiments: Poor customer service experience, confusion with appointments, lack of follow-up, and high charges compared to competitors.

Additional Ratings:
BirdEye: 4.0 stars based on 15 reviews, showing a similar trend in customer satisfaction and dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No significant complaints noted.
Total Lead Smart Rating: 5.5

Conclusion:
Butchko Electric provides valuable electrical services in Amherst, OH, with notable strengths in professionalism and reliability. However, the mixed reviews indicate significant room for improvement, particularly in customer service and transparent pricing practices. Potential customers should consider these aspects when deciding to work with the company.

Member Since August 2024

Listing Id 393136

Contact Info

7333 S Dewey Rd, Amherst, OH 44001
(440) 985-3180
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

7333 S Dewey Rd, Amherst, OH 44001

Get Direction

Reviews

James Mitchell

6 months ago

HORRIBLE SERVICE!!!! The technician was at my house for less than 5 minutes. He spoke a total of maybe 10 words and that is stretching it. He did not explain the work to be done or anything to me. He then said he will email me the estimate and left. I called the office later in the day and asked when I would receive my estimate. The woman said it would take up to 4 days to receive it REALLY. I WOULDN’T DO BUSINESS WITH THEM OR RECOMMEND THERE BUSINESS TO ANYONE!!!!!!! They don’t deserve any star

Bob Kurtz

7 months ago

Bill &Charlie always reachable for great Service

Tasha S

a year ago

Did not have a good experience with this company. The woman who makes appointments/answers phones is extremely rude. Initially, she did not get my complete address, so there was confusion and my appointment had to be rescheduled. I had some questions about my bill because I was charged way more than was explained. Instead of explaining, she kept cutting me off and talking over me. I was charged for two men per hour and a way over priced bill for what was done-was not told this initially. Even with a “credit”, the bill was ridiculous. The men who did the work were friendly enough. They were able to fix my ceiling fan, but not another issue with my outlets. Was charged through the roof and told someone would call me to finish up the diagnostics and fix. Nobody followed up. I would not recommend this company. Rude customer service and overly priced. Edited. I had another company come to fix a job that this company started, but could not troubleshoot on this service call. The company that came out charged almost 1/3 of what this company charged hourly. Much more reasonable. As stated previously, I was overcharged-even with a credit.

Heather Palmer

a year ago

I manage the rental property next door to our home. Butchko requires the homeowner to call and make the appointment. Not conducive to me completing my job as a property manager. You should really be more flexible. Business is business. So instead of losing 1 job, you lost 2, as I also need work done in my home.

Dale Mears

2 years ago

Great service

Bobby

3 years ago

We were in a bind and had to have some electric work done in order to sell our house at the last minute . We got quotes from other people and one company actually hung up on me when I asked him if he could give me a date, we went to Butchko and they came out 2 Days later, fix the problem and charged me 1/3 less than all the other quotes I got. Now we’re going to use them on a different project because we know we’ll get a fair price and quality work.

Mark Dodds

3 years ago

Great job at my house

Dale Schmidt

4 years ago

Great service

Joe Tolaro

5 years ago

Great people and very professional