On Time Professionals in Altoona, Iowa 50009

On Time Professionals

522 7th St NW, Altoona, IA 50009

4.7 (103 reviews)

Overview:
On Time Professionals is an electrical service company located in Altoona, IA. Known for their prompt and professional service, they specialize in a variety of electrical installations and repairs, catering to both residential and commercial needs.

Services Provided:
– Electrical installations (e.g., EV chargers, outlets)
– Rewiring projects
– Light fixture changes
– GFCI outlet repairs
– Circuit installations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (515) 303-3573
Website: www.myontimepro.com

Customer Reviews and Sentiment:
On Time Professionals has received generally positive reviews with an average rating of 4.7 stars based on 103 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and quality of work. Customers appreciate the attention to detail and the upfront pricing process.

Examples of positive reviews include:
“Highly impressed with the service and attention to detail.” – Matt Sexton
“Jerry was by far the best service tech I’ve ever had experience with.” – Edna Lahmann
“The whole process was painless from the customer perspective.” – Drew C

Negative sentiments primarily focus on pricing concerns, with some reviewers feeling that services were expensive relative to the work performed.

Examples of negative reviews include:
“VERY EXPENSIVE. $145 to hang one light fixture.” – Deb Lewis
“Beware of contractors that use flat-rate pricing books.” – Michael Cuilla
“Had no equipment for the job and was extremely rude.” – Brielle Conley

Review Summary:
Positive Sentiments: Professional behavior, prompt service, detailed quotes, and quality workmanship.
Negative Sentiments: High costs for services and instances of poor customer experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 103 reviews, demonstrating strong overall customer satisfaction.
Total Lead Smart Rating: 7.8

Conclusion:
On Time Professionals stands out as a reputable choice for electrical services in Altoona, IA, especially recognized for their promptness and quality of work. However, prospective clients should be mindful of the higher pricing and mixed review experiences before making a decision.

Member Since August 2024

Listing Id 392906

Contact Info

522 7th St NW, Altoona, IA 50009
(515) 303-3573
Lead Smart Rating :
7.8/10.0

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522 7th St NW, Altoona, IA 50009

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Reviews

Matt Sexton

a month ago

In just a few words – very prompt and professional service! Jerry was on time and provided several options for us to proceed with our EV charger. I did not realize this ahead of time, but he was able to complete the service right away and we had our charger installed within a couple of hours of his arrival. Highly impressed with the service and attention to detail. We’d recommend On Time to anyone in the DSM area for your electrical needs!

Kevin Graves

3 months ago

Jerry did a major rewiring project for our house. He is just incredible at what he does. they are not cheap, but who is anymore, and i feel i got good value. I cant recommend these guys enough

Laura

7 months ago

Jerry did such a great job fixing my doorbell. He was very professional and personable. Highly recommend!

Deb Lewis

7 months ago

VERY EXPENSIVE. $145 to hang one light fixture. That was after applying the valpack ‘free service call’ coupon. No new wiring or cutting just simply change out a fixture in the kitchen. Less than an hour. They do give you a quote up front. Professional and answered all my questions. Also, cleaned up after himself.

EDNA LAHMANN

8 months ago

In my 77 years I’ve needed may service technicians. Several were excellent, many were ok, & a few left me with recurring nightmares. Jerry was by far the best service tech I’ve ever had experience with. He was kind & pleasant, & extremely competent. He gave me a detailed quote . It was very reasonable for the amount of work he did. It was the best value for my money in a long time. 5 stars for sure.

Michael Cuilla

a year ago

On-Time Professionals opens up the flat rate pricing book. $291.04 One -Tombstones lighting sockets, a task that takes LESS Than ONE HOUR. I have 400 T-Mobile’s. I don’t even pay this much in New York or California. Beware of contractors that use flat-rate pricing books. Michael Cuilla

Levi Castle

a year ago

Pricey. Get a quote up front before you have them out so you’re not sticker shocked like me. That said, the gentleman was very professional and solved my problem. Never treated me like an idiot, and answered all my questions. Was honest about pricing too – I just wish I’d inquired before he got there.

Drew C

a year ago

Service was excellent! Jerry is a stupendous contractor and a breath of fresh air after having worked with several less than stellar examples over the past couple years. He quickly fixed an issue with a GFCI outlet that had an entire circuit out of commission. I also had a new subpanel installed and several new lines run to various locations in the house. The whole process was painless from the customer perspective and Jerry was pleasant and very knowledgeable. On Time Professionals has my business for any electrical work going forward!

Timothy King

a year ago

If you’re looking to get electrical work done, you don’t need to look any further. Jerry did an amazing job installing multiple outlets including a new exterior outlet. The prices were fair and the quality of work was excellent. If I need additional electrical work done in the future I will be calling On Time Professionals again. 10/10

brielle Conley

a year ago

Jerry showed up had no equipment for the job and was extremely rude and disrespectful! Then had the audacity to tell me I owed him a service fee….ummm no you did nothing but waste my time. I would definitely not recommend this place to anyone.