Pauli Electric Inc

Overview:
Pauli Electric Inc is a reputable electrician service based in Alliance, OH. They provide a range of electrical solutions and are noted for their responsiveness and quality of service, especially in emergency situations.

Services Provided:
– Electrical repairs
– Emergency electrical services
– Residential electrical work
– General electrical maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (330) 821-7438
Website: http://paulielectric.com/

Customer Reviews and Sentiment:
Pauli Electric Inc has a strong overall rating of 4.7 stars based on 35 reviews, showcasing a high level of customer satisfaction.

Positive feedback emphasizes the company’s quick service, professionalism, and reliability:
“Such a great group of people. They are always so kind… They’ve always done a good job and are trustworthy.” – Abbey Wilson
“We really appreciate the timeliness in dealing with emergency situations.” – Walter Masnyk

However, there are some negative sentiments regarding customer service experiences:
“The woman on the phone was really rude and being completely unprofessional.” – xSynnic
“Never showed or called after we placed an emergency call.” – Lauren Wheeler

Review Summary:
Positive Sentiments: Quick response times, knowledgeable staff, high-quality work, and professional behavior.
Negative Sentiments: Poor customer service experiences and instances of failure to follow through on service calls.

Additional Ratings:
BirdEye: 4.7 stars based on 35 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): Profile not found. No current rating available.

Total Lead Smart Rating: 8.3

Conclusion:
Pauli Electric Inc stands out for its reliable electrical services in Alliance, OH, especially in emergency situations where they deliver prompt and effective responses. However, potential clients should be aware of occasional issues related to customer service and follow-through.