Frosty’s Heating & Cooling, Inc.

Overview:
Frosty’s Heating & Cooling, Inc. is a prominent HVAC contractor located in Alexandria, VA. The company specializes in a range of heating and cooling services, including air conditioning installation, repair, and service.

Services Provided:
– Air Conditioning service, repair, and replacement
– HVAC installation
– Support for Mitsubishi minisplit systems
– Emergency services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (703) 671-9193
Website: https://www.frostysinc.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
Frosty’s Heating & Cooling, Inc. boasts a strong rating of 4.8 stars based on 441 reviews.

Positive sentiments highlight exceptional communication, responsiveness, speed of service, and professionalism. Customers have praised the company’s ability to handle emergencies promptly and the high quality of work provided.

Examples of positive reviews include:
“Great communication, competitive pricing, highly recommended for AC service, repair, and/or replacement.” – Michael Chiadis
“Frosty’s did an excellent job installing a Mitsubishi minisplit at our house in June… Highly recommended!” – Elisabeth-Rose Smith
“I cannot express my gratitude for the speed, professionalism, and attention to detail Frosty’s technician provided.” – Delicia Battle

Negative feedback was received regarding the behavior of a company van driver, reflecting unrelated issues to the service quality itself.

Example of negative review:
“One of your vans just blew past me… I hope your technicians have better manners when they’re in someone’s home.” – Amanda C

Review Summary:
Positive Sentiments: Excellent communication, prompt emergency service, professional technicians, and high-quality installations.
Negative Sentiments: Isolated incidents of poor driver behavior unrelated to service quality.

Additional Ratings:
Google Reviews: 4.8 stars based on 441 reviews, indicating overall satisfaction despite isolated negative feedback.
Total Lead Smart Rating: 8.5/10

Conclusion:
Frosty’s Heating & Cooling, Inc. stands out as a reliable choice for HVAC services in Alexandria, VA. The company is highly regarded for its professionalism, quick response times, and quality of work. While potential customers may want to consider the isolated negative review regarding driver conduct, the overwhelming majority of feedback is positive, making them a commendable option for heating and cooling needs.