Watson Electric & HVAC in Abilene, Texas 79602

Watson Electric & HVAC

126 Palm St, Abilene, TX 79602

4 (12 reviews)

Overview:
Watson Electric & HVAC is a prominent electrical services provider located in Abilene, TX. The company specializes in electrical installation, HVAC services, and maintenance solutions for both residential and commercial properties.

Services Provided:
– Electrical installation
– HVAC system installation and maintenance
– Mini-split units installation
– Diagnosis and repair services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (325) 673-5382
Website: https://www.watsonelectrictx.com/

Customer Reviews and Sentiment:
Watson Electric & HVAC has garnered a mix of feedback across various platforms:

Google Reviews: 4.0 stars based on 12 reviews.

Positive comments highlight the company’s professionalism, prompt service, and quality work:
“Installed mini vac units. Excellent service. Will call for all our electrical and AC needs.” – Deana Hargrove
“I highly recommend this company. Very professional and knowledgeable in the industry.” – Clint Stifflemire
“They were really professional and quick. I would recommend them 10 out of 10!” – T&R Texas Washing LLC

Negative sentiments express dissatisfaction regarding service pricing and communication issues:
“We live in San Angelo… My parents deciding to go with someone else but Their bill was still $393.85.” – Ruby Dewey’s
“No call, no show… I’d stay away.” – stufftokeep youentertained

Review Summary:
Positive Sentiments: Professionalism, promptness, knowledgeable staff, quality installations, excellent customer service.
Negative Sentiments: Miscommunication regarding fees, no-call no-show incidents, perception of dishonesty.

Additional Ratings:
BirdEye: 4.0 stars based on 12 reviews, maintaining a similar trend of customer satisfaction with occasional service-related issues.
Better Business Bureau (BBB): The business has a profile and a rating of NR (No Rating) with one complaint in the last three years related to service pricing.

Total Lead Smart Rating: 5.5

Conclusion:
Watson Electric & HVAC has shown to be a capable provider of electrical and HVAC services in Abilene, TX, with a reputation for quality work and professionalism. However, potential clients should be aware of some negative feedback related to pricing transparency and service reliability before engaging their services.

Member Since August 2024

Listing Id 391786

Contact Info

126 Palm St, Abilene, TX 79602
(325) 673-5382
Lead Smart Rating :
5.5/10.0

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Reviews

Deana Hargrove

2 years ago

Installed mini vac units. Excellent service. Will call for all our electrical and AC needs. Thank you.

haimerej nosirrom

2 years ago

Use someone else. Horrible people. Thieves and liars. Smile in your face and stab you in the back.

Ruby Dewey’s

2 years ago

We live in San Angelo. my parents are elderly, they called Watson and told my parents that of course they service San Angelo , but failed to tell my folks that they charge mileage, truck service fees and other fees . My parents decided to go with someone else but Their bill was still $393.85 . 119 was diagnostic. 264$ was for the nice scenic drive . Guess they like sticking it to the elderly ; if this would have been discussed at the start , mom would have definitely called someone else.

Clint Stifflemire

3 years ago

I highly recommend this company. Very professional and knowledgeable in the industry. They will have all my business in the future. Thank y’all.

Jill Robertson

3 years ago

Watson Electric installed 5 brand new, high tech, mini split units in the house I remodeled for resale. The unit was perfect for the space and it drew a lot of attention from prespective buyers. But the best part of the entire experience was the team at Watson. They were so great to work with. The team always showed up on time and had answers to every question. Orlando and his crew were very knowledgable, professional, and courteous. They went WAY above and beyond for me. I can not say enough good things about this company. I would recommend them to anyone looking for a good, honest company for all your heating and cooling needs.

Raya Rodriguez

3 years ago

We had maintenance done and our AC unit replaced by Orlando. He was quick and helpful. He helped us stay cool in the process and answered all our questions. We will only use Watson Electric for our hvac needs!

T&R Texas Washing LLC

3 years ago

Our air conditioner went down and they had us up and running same day. They were really professional and quick. I would recommend them 10 out of 10!

stufftokeep youentertained

3 years ago

Well, I called looking to get a quote for a residential rewire job. Talked to someone who was polite, and sounded professional. By the end of the call we agreed he would call my wife to schedule the estimate since I work out of town. He ultimately agreed to be there at 1pm on a Thursday. My wife took off work early just to meet him. No call, no show. Thanks for wasting our time. Not sure how their work is, but if it’s anything like their work ethic or professionalism I’d stay away.