Benjamin Franklin the Punctual

Overview:
Benjamin Franklin the Punctual is a plumbing service located in Wooster, OH. The company offers various plumbing solutions, although their focus appears to be more on general plumbing tasks as indicated by their service reviews.

Services Provided:
– Plumbing installations
– Hot water heater replacement
– General plumbing repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (330) 264-6913

Customer Reviews and Sentiment:
Benjamin Franklin the Punctual has a mixed reception, holding a rating of 3.9 stars based on 7 reviews.

Positive feedback highlights the politeness and efficiency of the plumbers. Customers appreciated the swift service and assistance with repairs.

Examples of positive reviews include:
“The plumber Jon was super nice, and really did an excellent job.” – Gregory Kauffman
“They came to do an estimate but came with everything needed to replace our heater.” – Katrina Richards

On the downside, negative reviews mention difficulties in communication and service availability.

Examples of negative reviews include:
“If your job requires a permit they will not take the job on save yourself time go elsewhere.” – Robert R
“Never heard from them after submitting a request for an appointment.” – Kyle Waitkunas

Review Summary:
Positive Sentiments: Polite and efficient service, timely plumber response, thorough job execution.
Negative Sentiments: Poor communication regarding service requests, refusal of jobs requiring permits.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.7

Conclusion:
Benjamin Franklin the Punctual provides competent plumbing services in Wooster, OH, with notable reviews praising their respectful and quick service. However, potential customers may want to exercise caution, given the issues raised around communication and job restrictions, especially for permits.