North Atlanta Plumbing and More Inc. in Woodstock, Georgia 30189

North Atlanta Plumbing and More Inc.

105 Hartwood Dr # E, Woodstock, GA 30189

4.5 (185 reviews)

Overview:
North Atlanta Plumbing and More Inc. is a plumbing service company located in Woodstock, GA. They primarily provide a range of plumbing services, including installation and repair of plumbing fixtures and systems, with a focus on customer support and competent execution of plumbing tasks.

Services Provided:
– Toilet installation and repair
– Water heater installation and repair
– Repiping services
– General plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (770) 592-2318

Customer Reviews and Sentiment:
North Atlanta Plumbing and More Inc. has received mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 185 reviews.

Positive feedback highlights the efficiency, professionalism, and reasonable pricing of their services. Customers have praised individual technicians for their competence and courtesy.

Examples of positive reviews include:
“The techs were great, on time and professional.” – Alan Shull
“Great work by very professional and personable workers!! Thank you.” – Donna M Leftenant
“Reliable and honest.” – Bruce Aston

Negative sentiments include complaints regarding communication issues, particularly after initial service. Several customers expressed dissatisfaction with unresponsiveness, especially when issues arose post-service.

Examples of negative reviews include:
“I have tried to call and text North Atlanta Plumbing for 3 days straight.” – Dr. Anam Rafi Hassan
“Beware this company is hard to reach and schedule appointments.” – Sam Owens
“I should have paid attention to the reviews mentioning the unresponsiveness of this company.” – Nancy Pierre

Review Summary:
Positive Sentiments: Professional and prompt service, good pricing, competent technicians, and quality work.
Negative Sentiments: Communication problems, difficulty in scheduling follow-up services, and unresolved installation-related issues.

Additional Ratings:
BirdEye: 4.5 stars based on 185 reviews, consistent with the overall positive sentiment but highlighting communication concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited. The BBB rating is NR (No Rating), with multiple unresolved complaints noted regarding service responsiveness.
Total Lead Smart Rating: 6.5/10

Conclusion:
North Atlanta Plumbing and More Inc. offers reliable plumbing services in Woodstock, GA, known for their professionalism and quality of work. However, potential customers should be aware of the common complaints regarding communication and responsiveness when issues arise.

Member Since August 2024

Listing Id 391109

Contact Info

105 Hartwood Dr # E, Woodstock, GA 30189
(770) 592-2318
Lead Smart Rating :
6.5/10.0

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Listing location

105 Hartwood Dr # E, Woodstock, GA 30189

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Reviews

Pita S

10 months ago

Had 4 toilets installed and one repair. I sustained damage to a wall while one of the toilets was being removed. It took a month to get it repaired. Once the owners were made aware of my displeasure they were quick to resolve the problem.

Sam Owens

a year ago

Initial Service: I was very pleased with North Atlanta Plumbing. Brandon is a very talented guy with a competent team that repiped my entire house. They walked me through the procedure and gave me an idea of the work involved. I just bought my house about a month ago and discovered I had severe plumbing issues (copper pipes with pinholes and a terrible DIY job in the basement). NAP’s estimate was better than the competition and the warranties are exceptional. UPDATE: Beware this company is hard to reach and schedule appointments once you’ve had initial service. The owner has poor communication skills and won’t call you back. I called 3 times but got the run around. I guess I’ll call someone else. Disappointed.

Nancy Pierre

2 years ago

I had a new water heater installed in Dec 2021, but they damaged the siding of my home during the installation process. I’ve called numerous times to request correction of this issue, and they went silent. I should have paid attention to the reviews mentioning the unresponsiveness of this company. This is extremely unprofessional!

Amandeep Parmar

2 years ago

I had my “Rheem” water heater installed by this company. It’s still under warranty and the gas valve had problem. I have tried reaching them since Jan 16th and even visited their office at Woodstock, which was locked. The problem with water heater is no other plumbers will repair unless they have installed it. I reached out to the manufacturers and managed to get it fixed. Mind you the call waiting time for this manufacturers customer care is more than 1hour.

Dr. Anam Rafi Hassan

2 years ago

I have tried to call and text North Atlanta Plumbing for 3 days straight. No one has responded to my or my tenants calls. We have tried 3 different numbers we have for them, numerous times. We got a new water heater installed from them less than a year ago which stopped working. We have warranty on it and are trying to get it fixed since it’s freezing outside but no one is answering or calling us back.

Alan Shull

2 years ago

The techs were great, on time and professional. Great job at a great price.. I would use them again.

Bruce Aston

2 years ago

Reliable and honest

Donna M Leftenant

2 years ago

Due to a recall on a gas valve, my water heater stopped working. As soon as I texted North Atlanta Plumbing, they had someone out next day to fix the issue. Great work by very professional and personable workers!! Thank you.

David Vannatta

2 years ago

Good work done well

Mark Propes

2 years ago

BOBBY AND HIS CREW WERE ON TIME AND DID A GREAT JOB – THANKS