O’Neill Plumbing Services, LLC in Woodbridge, Virginia 22191

O’Neill Plumbing Services, LLC

1000 Cannons Ct Suite 103, Woodbridge, VA 22191

4.7 (16 reviews)

Overview:
O’Neill Plumbing Services, LLC is a reputable plumbing company located in Woodbridge, VA. They specialize in a range of plumbing solutions, catering to both emergencies and general repairs, and are known for their reliable and professional service.

Services Provided:
– Emergency plumbing repairs
– Leak detection and fixing
– Water heater repairs
– Sump pump installation and repairs
– General plumbing maintenance
– Consultations and estimates

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (571) 408-4365
Website: http://oneillplumbingservice.com/

Customer Reviews and Sentiment:
O’Neill Plumbing Services has garnered positive feedback, reflected in their Google Reviews rating of 4.7 stars based on 16 reviews.

Positive sentiments focus on their professionalism, reliability, speedy service, and fair pricing, as illustrated by these reviews:
“Shannon has always been available to fix all of our problems professionally. Best in the business!” – Kenneth Michaels
“O’Neill Plumbing was exceptional… the quality of work is superb!” – Tiffany W.
“They were responsive, courteous, and didn’t overcharge…” – Jen Brewer

However, there was a notable negative review regarding a driver’s behavior, indicating issues with customer service in certain instances:
“The driver cut off 4 cars when called to complain I was cursed out.” – Teresa Peterson

Review Summary:
Positive Sentiments: Professional behavior, responsive service, fair pricing, quality workmanship, and willingness to help clients.
Negative Sentiments: Customer service issues with driver behavior.

Additional Ratings:
BirdEye: 4.7 stars based on 16 reviews, showing consistent positive feedback.
Total Lead Smart Rating: 8.5/10. This reflects strong customer satisfaction and service quality, with some concerns raised regarding a specific incident.

Conclusion:
O’Neill Plumbing Services, LLC stands out as a reliable choice for plumbing needs in Woodbridge, VA, particularly praised for their efficiency and professional demeanor. Yet, potential customers should be mindful of the reported customer service issue to make an informed decision.

Member Since August 2024

Listing Id 390999

Contact Info

1000 Cannons Ct Suite 103, Woodbridge, VA 22191
(571) 408-4365
Lead Smart Rating :
8.5/10.0

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1000 Cannons Ct Suite 103, Woodbridge, VA 22191

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Reviews

Kenneth Michaels

7 months ago

Shannon has always been available to fix all of our problems professionally. We love the fact that he’s straight and to the point! Best in the business! They are a well oiled machine! I can’t say enough about this company! Won’t use anyone else ever! The real deal!

Teresa Peterson

11 months ago

The driver cut off 4 cars when called to complain I was cursed out. Road rage driver very disrespectful and nasty

Elizabeth Cadorette

a year ago

Shannon has been our plumber for a decade+ at this point, & there is no one else we trust for caring for our home’s plumbing needs. From emergencies to simple repairs, Shannon is funny, practical, explanatory, and kind. He gets good work done efficiently & at a decent price, stands by his work as needed, & will drop everything for those nightmare emergencies we all dread as homeowners. You can’t do any better.

Tal Z Woliner

3 years ago

Shannon is a gem. He took the time to consult with me about my plumbing issues over the phone and text and gave me professional advice about how to fix them on my own. He likely saved me hundreds of dollars and lots of time. He genuinely wanted to help me and expected nothing in return. Just an honest man who loves what he does and wants to help people. I would highly recommend you contact him. He’s earned a spot as my go-to plumber!

Tiffany W.

3 years ago

My experience with O’Neil plumbing was exceptional. Shannon O’Neil was running late, but made sure to keep me informed and assured me that he was still coming. He was able to identify the source of the leak and worked quickly to fix it. Bottom line, the leak is fixed, the quality of work is superb, and I don’t feel like I was robbed of all my money. I will definitely use O’Neil plumbing again. Thank you and keep up the good work!

Jen Brewer

3 years ago

Very happy with O’Neill Plumbing!! They were responsive, courteous, and didn’t overcharge or try to claim I needed repairs that I didn’t need. They even helped me find a manual to one of my old appliances and showed me the part I needed to order— saving me big bucks! And they did a great job repairing my water heater. Honest, hard-working, fair family business. I will use them again!!

kim place-gateau

3 years ago

We called O’Neill to come fix our sump pump, which had a faulty switch that led to it overheating. Shannon did a fantastic job. We are out of state, so he sent us photos of the problem he found, explained what needed to be done, and kept us up to date on his progress. He was there very quickly, too, which was a huge relief as I’m sure you can imagine. I 100% recommend O’Neill Plumbing Services! And Shannon is a delight.

Angela Hughes

4 years ago

Shannon, Colton and Mike came this morning to install a temporary sink in my house. Those three gentlemen did an outstanding job in my house and on top of that very professional. I will recommend them and this company for any plumbing issue.

Chris Britt, Jr

4 years ago

Great staff. Came in got the job done and cleaned up. Friendly, could not have asked for better people.

Mynor Polanco

4 years ago

They are great!! It was able to make an appointment quickly, and they arrived within a couple hours. They were on time and were very professional. They checked my water heater and were able to quickly find the issue and fix it in less than 90 minutes. I definitely recommend their services.