James Scalia Plumbing & Heating in Wilmington, Delaware 19808

James Scalia Plumbing & Heating

5000 Limestone Rd, Wilmington, DE 19808

4.7 (24 reviews)

Overview:
James Scalia Plumbing & Heating is a reputable plumbing company located in Wilmington, Delaware. Known for its exceptional service and fair pricing, the company specializes in a wide range of plumbing services for both residential and commercial clients.

Services Provided:
– Plumbing repairs
– Emergency plumbing services
– Drain cleaning
– Installation of plumbing fixtures (toilets, sinks, pumps)
– Cost-effective plumbing solutions

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (302) 234-8020
Website: http://www.scaliaplumbing.com/

Customer Reviews and Sentiment:
James Scalia Plumbing & Heating has received positive reviews across various platforms:
Google Reviews: 4.7 stars based on 24 reviews.

Positive feedback highlights the company’s reliability, professionalism, and customer care. Customers have praised the efficient service, fair pricing, and prompt response times.

Examples of positive reviews include:
“Jim and Jimmy are super friendly… The invoices are always fair.” – Chris Laplante
“Exceptional service and will do the job in the most cost-effective way.” – Wil Davis
“When I say they are artists of their profession I’m not overstating it.” – Gerald Murray

The negative sentiments focused on issues with pricing and customer service responsiveness.
“I was told I would receive a phone call back and never got another response.” – Jesse Guiff
“Overpriced and had to finish the job myself.” – Dion Bernardo

Review Summary:
Positive Sentiments: High-quality workmanship, fair pricing, professional demeanor, prompt emergency service, and thorough communication.
Negative Sentiments: Issues regarding responsiveness and perceptions of being overpriced.

Additional Ratings:
BirdEye: 4.7 stars based on 24 reviews, reflecting a trend of high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years, mainly concerning pricing and service responsiveness.
Total Lead Smart Rating: 8.5

Conclusion:
James Scalia Plumbing & Heating stands out as a reliable plumbing option in Wilmington, DE, well-regarded for its professionalism and quality service. However, potential customers should consider the occasional issues with responsiveness and price perception before making a decision.

Member Since August 2024

Listing Id 390601

Contact Info

5000 Limestone Rd, Wilmington, DE 19808
(302) 234-8020
Lead Smart Rating :
8.5/10.0

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5000 Limestone Rd, Wilmington, DE 19808

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Reviews

Chris Laplante

2 months ago

Update 5/10/2024: Still my favorite plumber and only one I will use. I have had them over probably four or five times (for different projects) over the last few months. Jim and Jimmy are super friendly and fun to talk to you. Jennifer (who answers the phone I believe) is also great! The invoices are always fair. Original review: Called them a few months ago to fix a cracked toilet flange. No nonsense, very straightforward. Pricing was fair. This is my new go-to plumber.

Brian McClain

7 months ago

Great company

Wil Davis

11 months ago

James Scalia Plumbing always provides exceptional service and will do the job in the most cost-effective way possible. Can’t recommend them highly enough.

Chris

11 months ago

I have been a Scalia Plumbing customer for at least 10 years. I have never been disappointed. They are excellent at their trade; prompt; easy to work with; and reasonably priced. Highly recommended!

Lisa Marie

a year ago

Saturday afternoon suddenly we did not have any water. We called their office and received the emergency number for weekend repairs. They were out at our house within a hour and diagnosed the issue quickly, our well pump had failed. We were informed that since it was Easter weekend they would not be able to get a new pump until Monday morning. Prior to leaving on Saturday, they pull the old pump and had everything ready to install the new pump on Monday. They were prompt to show on Monday morning and the new pump was installed and we had water!!!! Professional, prompt, excellent service!

Gerald Murray

a year ago

Since moving to Delaware about 25 years ago, we tried at least 3 or 4 plumbing companies. I had issues with all of them. Overpriced, not good workmanship, etc. One company sat me down and explained to me what various costs went into the $1,000 charge of replacing our existing toilet. Yeah. See ya! Finally found Scalia Plumbing and the search was over. Never a hesitation to call them with any problems I’m having. When I say they are artists of their profession I’m not overstating it. I’m always surprised when they’ve finished the job and whatever was done looks incredible! The bill is equally surprising (in a good way). And no job is too big or too small. I couldn’t recommend them more highly.

Sharon Rockafellow-lepore

a year ago

We are new to the area & our neighbor recommended Scalia Plumbing. The gentlemen was quick (to me) honest, clean, even removed the trash. We asked him to do a drain clean while here, which was not on the original scope of work. h He took the time and cleared the drain. Using again for additional work Very Happy & would highly recommend

Dion Bernardo

2 years ago

Overpriced and had to finish the myself

Jesse Guiff

2 years ago

Called multiple times, filled out multiple online requests for work and no response. When I finally spoke with them the woman I spoke with was very unprofessional and short with me. I was told I would recieve a phone call back and never got another response. Even a if it were to have been a call back to say they cannot accept any new jobs or anything would have been greatly appreciated.

Nicholas Insley

3 years ago

Scalia Plumbing is the best! I had an issue with my sump pump and hot water heater. Not only were they quick to come out, their work was top notch! I highly recommend them!!