Pipe Works Plumbing, Heating and Cooling, LLC in Wichita, Kansas 67207

Pipe Works Plumbing, Heating and Cooling, LLC

7602 E Gilbert St, Wichita, KS 67207

3.9 (7 reviews)

Overview:
Pipe Works Plumbing, Heating and Cooling, LLC is a plumbing company located in Wichita, Kansas. They specialize in plumbing services, heating, and cooling solutions, catering primarily to residential clients, often working with home warranty processes.

Services Provided:
– Plumbing services
– Heating and cooling installs and repairs
– Humidifier installation and maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (316) 391-9475
Website: www.pwpheatandcool.com

Customer Reviews and Sentiment:
Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s professionalism, promptness, and ability to communicate effectively with customers. Many customers appreciated the polite and friendly service from the technicians.

Examples of positive reviews include:
“Came out due to home warranty… They were wonderful. Worked hard the whole time…” – Kristina Jackson
“Roger first assessed our issue… I would choose them again due to their straightforwardness and professionalism!” – Kylie Carson
“Michael was awesome! Thorough and explained everything!” – D. Clint Jackson

However, there is a notable negative review regarding missed appointments which resulted in serious dissatisfaction:
“Pipeworks was supposed to fix my mother’s AC twice, and no showed… 0/10 would not recommend.” – Melissa Corkins

Review Summary:
Positive Sentiments: Professional and polite service, effective communication, promptness in addressing issues.
Negative Sentiments: Missed appointments and lack of response during critical situations.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, suggesting a mixed overall customer satisfaction.
Total Lead Smart Rating: 6.2

Conclusion:
Pipe Works Plumbing, Heating and Cooling, LLC shows promise with a range of positive reviews emphasizing their professionalism and reliability. However, prospective customers should be cautious of the negative feedback regarding missed appointments and should consider this when deciding on their services.

Member Since August 2024

Listing Id 390383

Contact Info

7602 E Gilbert St, Wichita, KS 67207
(316) 391-9475
Lead Smart Rating :
6.2/10.0

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7602 E Gilbert St, Wichita, KS 67207

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Reviews

Kristina Jackson

3 months ago

Came out due to home warranty, whole house humidifier. They were wonderful. Worked hard the whole time, kindly explained what was happening when I asked, I’m curious. They both were polite, friendly and professional. If you have a home warranty, request these guys, they are really great.

Kylie Carson

3 months ago

Roger first assessed our issue and worked well with our home warranty company. He had to order a part and was back two days later to install it with Michael. Two days was not an issue for us as we noticed the problem in the springtime. They are both humble and hard-working individuals. I would choose them again due to their straightforwardness and professionalism!

T M

4 months ago

They came out on time, listened to my explanation of what was wrong, immediately recognized a solution and explained the process in detail. They also gave an explanation of the timeline since I was dealing with a home warranty regarding the ordering and installation of the water heater. No complaints here thus far.

Melissa Corkins

a year ago

Pipeworks was supposed to fix my mothers AC twice, and no showed. First on Thursday, second on today. No response when contacted by phone. My mother is in her 60’s and has not had AC for over a week now in 100 degree temps. 0/10 would not recommend

Robert Ruckle

a year ago

Michael arrived ON TIME, serviced my air conditioning system. Great service and professional. Highly recommend. sweater in

D. Clint Jackson

a year ago

Michael was awesome! Thorough and explained everything!