John Scott Plumbing and Heating in Westbrook, Maine 4092

John Scott Plumbing and Heating

73 Warren Ave, Westbrook, ME 04092

4.5 (8 reviews)

Overview:
John Scott Plumbing and Heating is a reliable plumbing service located in Westbrook, ME. They specialize in various plumbing and heating solutions, including boiler installations and emergency plumbing repairs. The company is praised for its professionalism and responsive service.

Services Provided:
– Plumbing repairs
– Boiler installations
– Emergency plumbing services
– Heating solutions
– Sump pump services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (207) 854-9500
Website: [www.johnscottplumbingheating.com](http://www.johnscottplumbingheating.com/)

Customer Reviews and Sentiment:
John Scott Plumbing and Heating has a solid reputation with an average rating of 4.5 stars across various platforms based on 8 reviews.

Positive feedback emphasizes the team’s reliability, professionalism, and effective problem-solving abilities.

Examples of positive reviews include:
“John and the boys never fail to disappoint with reliability, professionalism, and efficiency.” – Victoria Lamontagne
“We needed a number of plumbing updates made. They were very professional, prompt, and clearly experts in what they do!” – Dawn DiBiase

However, there’s a notable negative sentiment regarding customer service from a past interaction:
“This guy asked me for pictures of the system and personal info, which I supplied and then never got back to me…” – Tom Haight

Review Summary:
Positive Sentiments: Reliability, professionalism, quick response times, effective communication, and quality work.
Negative Sentiments: Occasional customer service issues and lack of follow-up in one instance.

Additional Ratings:
Google Reviews: 4.5 stars based on 8 reviews.

Total Lead Smart Rating: 7.5

Conclusion:
John Scott Plumbing and Heating appears to be a dependable choice for plumbing services in Westbrook, ME, particularly recognized for their professionalism and quick response to emergencies. However, potential customers should be mindful of the reported customer service incident when considering their services.

Member Since August 2024

Listing Id 390042

Contact Info

73 Warren Ave, Westbrook, ME 04092
(207) 854-9500
Lead Smart Rating :
7.5/10.0

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73 Warren Ave, Westbrook, ME 04092

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Reviews

Victoria Lamontagne

2 months ago

John and the boys never fail to disappoint with reliability, professionalism and efficiently.

Dawn DiBiase

3 months ago

We needed a number of plumbing updates made. John and his team, Nate and Phil completed them all! They were very professional, prompt and clearly experts in what they do!

Robert Everest

4 months ago

We recently lost heat and hot water in February when our boiler died and needed to be replaced. John was able to adjust his schedule and install a new boiler the next day. We are extremely grateful to him and his team for the quality work and for helping us out on such short notice. We would highly recommend him to anyone with boiler/ furnace issues or installations.

Brian Nickerson

6 months ago

We had a sump pump crisis in our cellar. We called John Scott. He was out of state at the time, but he coordinated his Maine crew and our crisis was solved within 24 hours. Thank you, John.

Tammy Thatcher

7 months ago

We had a heating pipe freeze & crack which resulted in a flooded room & garage (on a Sunday). We called 8 local plumbers looking for help. No one called back. Until John. Not only did he call back (even though he could not come out today), but he offered to FaceTime with me to walk me through some mitigation steps that we could implement to ensure that we could still use our heat/hot water in the rest of the house until he can come out. Very much appreciate the kindness, John.

Deborah Dorsey

a year ago

I can’t comment on the Value review as the boys just left my home. No bill as of now. This pipe repair is the end of my winter worries. Frigid temperatures are just around the corner. No longer do I need to worry about a frozen pipe. These two young men were polite, friendly and got the job done in a timely manor. Any question I had they had the answers. Highly recommend this business

Tom Haight

4 years ago

This guy asked me for pictures of the system and personal info, which I supplied and then never got back to me as of 6 days later. Not even to tell me he couldn’t do it. Not what I’m looking for in a contractor. It’s probaly for the best. I imagine his technical skills compare to his customer service skills. SEVERELY LACKING!

Elise Lehotsky

6 years ago

John is helpful, thorough, funny, and you get what you pay for. Big fan.