Magnolia Plumbing, Heating & Cooling

Overview:
Magnolia Plumbing, Heating & Cooling is a reputable plumbing service provider located in Washington, DC. With a strong focus on customer service and prompt responses, the company provides a comprehensive range of plumbing, heating, and cooling services to address the urgent needs of its clients.

Services Provided:
Plumbing services, HVAC repairs, emergency services, A/C repairs, leak fixes, residential plumbing, and preventive maintenance.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (888) 829-8510
Website: https://magnoliacompanies.com/?utm_source=GMB&utm_medium=Organic&utm_campaign=1SEO_SM

Customer Reviews and Sentiment:
Magnolia Plumbing, Heating & Cooling has a solid reputation, boasting a 4.4-star rating based on 954 reviews across multiple platforms.

Positive feedback highlights the technicians’ friendliness, efficiency, and professionalism, with many customers appreciating the responsive service, especially during emergencies.

Examples of positive reviews include:
“Absolutely wonderful experience! Called for an emergency service… extremely knowledgeable and professional.” – Christian Carr
“I couldn’t be more impressed… polite, patient, and incredibly informative.” – Dell
“Great work: professional. Steve was my plumber technician and he was quite professional.” – G Dalmeida

However, there are also negative sentiments expressed by some customers regarding pricing and service issues.

Example of a negative review:
“Honestly, a scam… paying double or even triple the price of a competitor.” – Kevin Rowland
“Customer service has been good. Unfortunately, the issues with my HVAC units have not been resolved after multiple visits.” – Raul Echeverria

Review Summary:
Positive Sentiments: Friendly and knowledgeable technicians, prompt and efficient service, good customer communication, thorough inspections.
Negative Sentiments: High prices for services, unresolved HVAC issues, and occasional complaints about cost.

Additional Ratings:
BirdEye: 4.4 stars based on 954 reviews, reflecting a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A.
Total Lead Smart Rating: 7.9/10.

Conclusion:
Magnolia Plumbing, Heating & Cooling stands out as a reliable option for plumbing and HVAC services in Washington, DC. The company is highly praised for its professional technicians and responsive service. However, potential customers should be mindful of occasional complaints regarding pricing and service effectiveness, particularly with HVAC issues.