Jones Plumbing Service in Vista, California 92083

Jones Plumbing Service

136 Hesmay Dr, Vista, CA 92083

4.8 (16 reviews)

Overview:
Jones Plumbing Service is a highly-rated plumbing company located in Vista, CA. Known for its exceptional customer service and reliable expertise, the company provides a range of plumbing services, catering to both residential and commercial needs.

Services Provided:
– Plumbing services
– Water heater repair and replacement
– Leak detection and repair
– Re-piping
– Fixture installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (760) 727-4321
Website: http://www.jonesservice.net/

Customer Reviews and Sentiment:
Jones Plumbing Service has received positive feedback across various platforms:
Google Reviews: 4.8 stars based on 16 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and reliability. Customers appreciate the knowledgeable staff, efficient solutions, and excellent communication.

Examples of positive reviews include:
“Great customer service – showed up when they said they would… Ozzie is a professional.” – Judy Robbins
“I have nothing bad to say about the company, the staff, or their work.” – Lea Wester
“[The service tech] solved the problem within 5 minutes. That’s real service for the people.” – Nick Schiffer

A complaint was noted regarding poor cleanup and communication:
“Left a huge mess in the bathroom and did sloppy work that already needs fixing.” – E J

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, prompt response, effective solutions, and good communication.
Negative Sentiments: Issues with messy work and lack of friendliness from certain staff members.

Additional Ratings:
BirdEye: 4.8 stars based on 16 reviews, indicating consistent customer satisfaction with minor discrepancies.
Better Business Bureau (BBB): Profile available with no current rating. No complaints reported in the last three years.

Total Lead Smart Rating: 8.3

Conclusion:
Jones Plumbing Service appears to be a reliable choice for plumbing needs in Vista, CA, renowned for its high-quality service and responsive team. However, potential customers should be aware of the isolated negative feedback regarding cleanliness and communication standards.

Member Since August 2024

Listing Id 388801

Contact Info

136 Hesmay Dr, Vista, CA 92083
(760) 727-4321
Lead Smart Rating :
8.3/10.0

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136 Hesmay Dr, Vista, CA 92083

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Reviews

judy robbins

a month ago

Great customer service – showed up when they said they would, came back for some extra work we needed done and answered all our questions. Great team, Ozzie is a professional. Very happy with their work.

Lea Wester

a month ago

I am the property manager at Adams Street Apts under the management of Chamberlain Property Management, and we use Jones Plumbing for pretty much all of our plumbing needs. Tim the office manager is detail oriented, professional, very communicative, and a pleasure to work with. Glenn is an amazingly knowledgeable plumber and has created a great crew of workers to follow in his footsteps. I am always pleased with my experience with Jones Plumbing, and almost hesitate leaving a positive review only because I want to make sure they are always available for my property needs. In my line of work I deal with many different vendors, and it is not always a seamless experience. With Jones plumbing scheduling is easy, they are always reliable, and I don’t have to worry about work being done right. I have nothing bad to say about the company, the staff, or their work. I will continue to call them back time and time again!

diana gonzalez

7 months ago

Great and fast service. Demetrius Escamilla was very knowledgeable. We will be definitely use him again.

Nick Schiffer

10 months ago

Other companies wanted to just replace my grandmother’s water heater but the service tech that came out solved the problem within 5 minutes. That’s real service for the people. I’d highly recommend this business to any and everyone

Teresita Hammond

a year ago

I would not use any other plumbing company my neighbors recommended Jones Plumbing, Mark & Colton are pleasant did a good job fixing the leak I trust this company

E J

a year ago

Left a huge mess in the bathroom and did sloppy work that already needs fixing. Not the friendliest people I’ve ever met people either.

Terry Curtis (Skip Curtis)

a year ago

We needed Glenn and his crew to re-pipe around our second slab leak! Fast, excellent work! Both times!

Donald Jackson

3 years ago

Jone’s plumbing is the best! Honest, down to earth they will be our go to guys! For us who are new to Oceanside they are a pearl in the oyster and I would proudly recommend them!

Helisse Hoffman

4 years ago

Glen and his team are amazing from start to finish. They installed all new fixtures, toilets, sinks, and faucets. They came to my home on my timeline and were super accommodating. I highly recommend Glen Jones!

rod bowles

4 years ago

All ways great service