L & M Plumbing

Overview:
L & M Plumbing is a plumbing service provider located in Victoria, TX. They specialize in a variety of plumbing services catering to both residential and commercial customers.

Services Provided:
– Pipe repairs
– Gas leak repairs
– General plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (361) 578-1638

Customer Reviews and Sentiment:
L & M Plumbing holds a mixed rating across different platforms:

Google Reviews: 3.9 stars based on 15 reviews.

Positive feedback emphasizes the quality of workmanship and professionalism. Customers have noted the quick response time and satisfactory service.

Examples of positive reviews include:
“Every time I use L&M Plumbing they always do excellent work and the workers always polite.” – David Martinez
“Outstanding personnel well experienced in their field.” – Jesse Perez

Negative sentiments highlight issues with communication and customer service, particularly regarding responsiveness and interactions with the office staff.

Examples of negative reviews include:
“Office staff rude.” – Gloria ann Jordan
“This company never called me back.” – Joey Krohn

Review Summary:
Positive Sentiments: Excellent workmanship, prompt response, professionalism, and satisfaction with plumbing repairs.
Negative Sentiments: Issues with office staff rudeness, lack of communication, and unresolved service complaints.

Additional Ratings:
BirdEye: 3.8 stars based on 15 reviews, indicating similar customer satisfaction with some ongoing issues.
Total Lead Smart Rating: 5.8

Conclusion:
L & M Plumbing appears to provide competent plumbing services in Victoria, TX, with notable strengths in workmanship and professionalism. However, potential customers should be aware of the mixed reviews regarding communication and customer service before making a decision.