Scharf Plumbing and Drain

Overview:
Scharf Plumbing and Drain is a plumbing service provider located in Utica, NY. They specialize in a variety of plumbing needs, including emergency services and installation of plumbing fixtures, and are known for their quick response times and quality workmanship.

Services Provided:
– Emergency plumbing services
– Installation of water heaters
– Plumbing repairs and maintenance
– Troubleshooting plumbing issues
– Efficient and timely service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (315) 796-5750
Website: http://www.scharfplumbingutica.com/

Customer Reviews and Sentiment:
Scharf Plumbing and Drain has received highly positive feedback with an average rating of 4.8 stars based on 18 reviews.

**Positive feedback highlights their:**
– Prompt response and service
– Quality of workmanship
– Friendly and knowledgeable staff

Examples of positive reviews include:
“Hot water tank blew! … called me right back put me at the top of the list!” – Kimberly Durr
“Great service and friendly guys. Highly recommend.” – Daniel Gossin
“Did a great job in a timely fashion. Would highly recommend.” – Raymond Philo

**Negative feedback points to:**
– Overpricing concerns
– Specific issues with customer service from the owner

An example of a negative review states:
“Overpriced. Question your bill and ask for breakdown of materials.” – T Ara

Review Summary:
Positive Sentiments: Quick response time, high-quality work, friendly staff, and efficient service.
Negative Sentiments: Pricing concerns and issues with the owner’s customer service.

Additional Ratings:
BirdEye: 4.8 stars based on 18 reviews.
Better Business Bureau (BBB): The business has a profile, but there is no mention of accreditation or a specific rating.

Total Lead Smart Rating: 8.4

Conclusion:
Scharf Plumbing and Drain is a trusted choice for plumbing services in Utica, NY, noted for their responsiveness and quality of work. However, potential customers should be cautious of pricing discrepancies and consider the feedback regarding customer service before proceeding with their services.