Schlievert Plumbing, Inc. in Urbandale, Iowa 50322

Schlievert Plumbing, Inc.

3181 99th St, Urbandale, IA 50322

4.2 (17 reviews)

Overview:
Schlievert Plumbing, Inc. is a reputable plumbing service located in Urbandale, IA. They offer a wide range of plumbing solutions, including installation, maintenance, and emergency services.

Services Provided:
Plumbing installation, faucet replacement, emergency plumbing, sump pump services, leak repairs, water heater service, and residential plumbing.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (515) 279-1513
Website: https://schlievertplumbing.com/

Customer Reviews and Sentiment:
Schlievert Plumbing, Inc. has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 17 reviews.

Positive feedback emphasizes the professionalism, quality of work, and effective communication skills of the technicians. Customers appreciated the timely services and their ability to address unique plumbing issues.

Examples of positive reviews include:
“Jason and his team have always done a great job at a fair price for me.” – ron mealey
“Highly recommend. Had them do two different jobs and both turned out great.” – Zach Carlson
“A full-service plumbing company with a large experienced crew. They deal well with older and unique homes.” – Mertze Anderson

However, some complaints note issues with scheduling, perceived overcharging, and communication challenges, particularly during busy periods.

Examples of negative reviews include:
“I’m altering my previous review(s)… Something bad has happened with Service at Schlievert Plumbing.” – Sam Drake
“The work was fine, but the bill was padded by 2 hours.” – Jean B
“I learned of the six-week backlog… I was immediately hung up on.” – Michael Hughes

Review Summary:
Positive Sentiments: Professional service, quality work, excellent communication, timely response, and knowledgeable technicians.
Negative Sentiments: Scheduling issues, communication problems, and concerns about billing practices.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, indicating a steady trend of customer satisfaction despite the mixed feedback.
Better Business Bureau (BBB): The business is not accredited but has a profile. They currently have no complaints registered on BBB.

Total Lead Smart Rating: 7.3

Conclusion:
Schlievert Plumbing, Inc. offers a reliable option for plumbing services in Urbandale, IA, recognized for their professionalism and quality work. However, potential customers should be mindful of the mixed reviews and reported communication issues when considering their services.

Member Since August 2024

Listing Id 388153

Contact Info

3181 99th St, Urbandale, IA 50322
(515) 279-1513
Lead Smart Rating :
7.3/10.0

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Listing location

3181 99th St, Urbandale, IA 50322

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Reviews

Sam Drake

a month ago

5/2024 — I’m altering my previous review(s). Our water heater has gone down and Schlievert will not give me a schedule date to replace it. After 2 days still zero, when I have to call them. I’ve called Bell Bros and they’re coming tomorrow. –> Something bad has happened with Service at Schlievert Plumbing. __________________________ Have Always had great success using Schlievert Plumbing! Tim has a lot of experience, and today replaced our kitchen faucet, checked a couple of areas of potential concern and added under sink- water shut-off valves for the faucet. I couldn’t be happier with the per hour charge (no wasted time) and the quality advice on the brand and style of faucet to choose! A job well done!!!

ron mealey

6 months ago

Jason and his team have always done a great job at a fair price for me. Highly recommend them.

Jean B

a year ago

The work was fine, but after he was finished, the plumber sat in the driveway for over 30 minutes, then the bill was padded by 2 hours. The office manager said they charge for travel time. We live less than 15 min. away from them.

Paul Fienup

2 years ago

Jason and Tim were excellent to work with. They came out on short notice, provided a reasonable estimate and performed the work later that week. They were clear, concise and did a very professional job. I would highly recommend.

keith Acheson

3 years ago

Jason and crew were the best technicians during our addition project. They were timely and accommodating. We love the recirculation pump for instant hot water. I recommend Schlievert Plumbing.

Michael Hughes

3 years ago

Seemed courteous for the initial call, however when I called to accept the estimate and learned of the six-week backlog, I hesitated since I had another option. I mentioned this and was immediately hung up on. “Thanks for considering us” or “kthxbye!” are a couple options for you to consider next time.

Abbie Toney

3 years ago

Got a battery backup installed for our sump pump. Added bonus… they adjusted the existing pump and now we can barely hear it gurgling. All of our questions were answered before they left, and then some. Tech was courteous and kind. Will definitely be using for future plumbing work.

Mertze Anderson

4 years ago

A full service plumbing company with a large experienced crew.They are well equipped, deal well with older and unique homes.They also provide 24 hour emergency service.The office manager is smart,effective and immediately understands the issue.

Zach Carlson

5 years ago

Highly recommend. Had them do two different jobs and both turned out great. Good communication and professional.

Lisa Hagen

6 years ago

Tim k came out and was so helpful with my garbage disposal, as a bonus my very skittish dog fell in love with him and the ear rubs (no charge on the ear rubs!)