Southern Septics in Tulsa, Oklahoma 74107

Southern Septics

2297 S 49th W Ave, Tulsa, OK 74107

4.7 (35 reviews)

Overview:
Southern Septics is a reputable septic system service company located in Tulsa, OK. They specialize in providing a wide range of septic system services, including installation, maintenance, and troubleshooting. The company is known for its personalized service and commitment to customer satisfaction.

Services Provided:
– Septic system installation
– Septic system maintenance
– Aerobic system diagnostics and repairs
– Customer support and education

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (918) 228-5672
Website: http://southernsepticsok.com/

Customer Reviews and Sentiment:
Southern Septics has received a strong overall rating of 4.7 stars based on 35 reviews.

Positive feedback emphasizes the company’s exceptional customer service, knowledgeable staff, and thorough work. Customers have praised the technicians for their professionalism and willingness to help with various issues.

Examples of positive reviews include:
“Jeff and Jordan are the best!… Personalized service and so willing to help!” – Jeannie Stuebe
“Great service and excellent communication. Very knowledgeable.” – Tracy Mclain
“Jeff is awesome and always does what he says he will.” – Ashley Aery

The main complaint involves a customer’s perception of being overcharged, noting a significant price difference compared to competitors.

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable technicians, prompt responses, and thorough work.
Negative Sentiments: Some concerns about pricing, specifically claims of overcharging.

Additional Ratings:
Better Business Bureau (BBB): The business has a profile and is not accredited but maintains a favorable reputation based on customer reviews.
Total Lead Smart Rating: 8.2

Conclusion:
Southern Septics stands out as a reliable choice for septic system services in Tulsa, OK, known for their knowledgeable staff and strong customer service. However, potential customers should consider the mixed sentiments regarding pricing before proceeding with their services.

Member Since August 2024

Listing Id 387790

Contact Info

2297 S 49th W Ave, Tulsa, OK 74107
(918) 228-5672
Lead Smart Rating :
8.2/10.0

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Listing location

2297 S 49th W Ave, Tulsa, OK 74107

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Reviews

Jeannie Stuebe

a month ago

Jeff and Jordan are the best! They have always helped me navigate our new system. First, over the phone and then Jeff came to my rescue in person! He was so patient and so kind, educating me on the system and showing me the issue. He even helped me rescue one of my chickens who got trapped in her coop! LOL. Such a great guy and a great company! Personalized service and so willing to help! If you are looking for a septic company…CALL THIS ONE!!!

Tracy Mclain

a month ago

Great service and excellent communication. Very knowledgeable and considerate of your needs.

Ashley Aery

a month ago

Jeff is awesome and always does what he says he will. Great company. I wouldn’t recommend anyone else but these guys! Definitely the best bang for your buck when it comes to aerobic and septic systems.

Mike Parker

9 months ago

On Call sent two(2) service technicians out to troubleshoot our Aerobic system. They were prompt, professional and very helpful. They inspected and repaired our aerobic system in short order keeping us informed with each step. Happy with the service and will use them again in the future if required.

John Bishop

10 months ago

Prompt response and very personable and courteous. Knows how to answer questions about their equipment.

Brandy Racz

10 months ago

Knowledgeable, fast and friendly service! I’ll definitely call them again when I need My septic system cleaned out or maintenance done.

Jacob Jones

a year ago

This company overcharges. They told me a ridiculous price to rewire some floats. I called Roto Rooter and they did it for half the price. Stay away from this company. This is not a mistake. I don’t use my real name on reviews because people are crazy.

Devon Johnson

a year ago

I recently hired OnCall Septic and Plumbing for a plumbing issue, and I am extremely pleased with their service. Jordan, in particular, was a standout, providing excellent assistance and expertise. From the initial call, Jordan was professional and attentive, offering helpful advice to address the problem temporarily. The entire team, led by Jordan, arrived promptly, worked efficiently, and ensured the issue was resolved to the highest standards. I highly recommend OnCall Septic and Plumbing, with special appreciation for Jordan’s outstanding contributions.

Sherrie Snow (Sami)

a year ago

Awesome work. Nice, hard working, honorable people.

Becci P

a year ago

Jeff came in really early and spent all day and most of the evening digging out huge likestone rocks to run new sewer lines for us in the rain. He was very thorough, courteous, and knowledgeable. I would definetely recommend him for all plumbing needs. I will definetely be using them again in the future.