Priority Plumbing

Overview:
Priority Plumbing is a reputable plumbing service located in Thomasville, NC. The company is known for providing a range of plumbing services, including repairs and installations, with a strong emphasis on customer satisfaction.

Services Provided:
– Emergency plumbing services
– Pipe repairs
– Hot water heater installation
– Leak detection and repairs
– General plumbing maintenance

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (336) 937-2777

Customer Reviews and Sentiment:
Priority Plumbing has received predominantly positive reviews across various platforms.

Google Reviews: 4.7 stars based on 12 reviews.

Positive feedback highlights the company’s promptness in service, outstanding customer service, and skilled workmanship. Customers have expressed satisfaction with the fair pricing and effective communication from staff members.

Examples of positive reviews include:
“We called Priority Plumbing for service at my Mother’s home… This company knows how to treat a customer.” – Cynthia Brown
“Excellent customer service and upfront, fair price!!” – Will Tamayo
“Hard working and fast! Richard came out and was able to diagnose & fix an existing problem…” – Melody Hill

However, there is a notable complaint regarding a lack of communication that has led to frustration for at least one customer.

The complaint mentioned issues with communication and delayed responses leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Quick response times, excellent customer service, fair pricing, skilled and prompt work.
Negative Sentiments: Communication issues leading to customer disappointment.

Additional Ratings:
BirdEye: 4.7 stars based on 12 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
Priority Plumbing is a solid choice for plumbing services in Thomasville, NC, largely praised for their quick response times and professional service. However, potential customers should be mindful of the reported communication issues while considering their options.