John Barrilleaux & Sons Plumbing

Overview:
John Barrilleaux & Sons Plumbing is a reputable plumbing company located in Thibodaux, Louisiana. With a strong tradition in providing quality plumbing services, the company has been serving the local community for several years.

Services Provided:
– Emergency plumbing services
– Water heater installation and replacement
– Drain cleaning
– General plumbing repairs
– Plumbing system installation

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (985) 447-3302

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 15 reviews.

Positive feedback emphasizes the company’s promptness, knowledge, and quality of work. Many customers have praised the staff for their efficiency and professionalism.

Examples of positive reviews include:
“Absolutely the best of the best.” – Murray Dennis
“Excellent! On time, very knowledgeable.” – Ben Johnson
“Always quick response, good service, and reasonable rates…” – Denis Gaubert

Negative sentiments have been noted, particularly regarding customer service issues such as lack of communication and unreturned calls.

Examples of negative reviews include:
“Called twice and left a message. Never got a call back.” – Shawn Snow
“Called on a Saturday with an emergency… they have yet to return my call.” – Fred Detro

Review Summary:
Positive Sentiments: High levels of customer satisfaction, professional staff, prompt service, and effective solutions.
Negative Sentiments: Reports of poor communication, long wait times for responses, and scheduling issues.

Additional Ratings:
BirdEye: 4.0 stars based on 15 reviews, reflecting similar satisfaction but with some concerns raised.
Total Lead Smart Rating: 6.5

Conclusion:
John Barrilleaux & Sons Plumbing is generally well-regarded for their quality workmanship and knowledgeable staff in Thibodaux, LA. However, potential customers should be cautious about reported communication issues and consider their responsiveness before making a decision.