F&S Plumbing, LLC in Taylors, South Carolina 29687

F&S Plumbing, LLC

101 St Mark Rd, Taylors, SC 29687

2.7 (14 reviews)

Overview:
F&S Plumbing, LLC is a plumbing service provider located in Taylors, South Carolina. The company offers a range of plumbing services, although it has received criticism for its customer service and responsiveness.

Services Provided:
– Plumbing repairs
– Warranty claims
– Emergency plumbing services

Hours of Operation:
Information not available

Contact Information:
Phone: (864) 268-4818

Customer Reviews and Sentiment:
F&S Plumbing, LLC has received largely negative reviews across various platforms:

Google Reviews: 2.7 stars based on 14 reviews.

Negative feedback emphasizes severe issues with communication, lack of responsiveness, and prolonged delays in service. Customers frequently report unreturned calls, poor service quality, and difficulties in securing warranty claims.

Examples of negative reviews include:
“What does it take to get a call back on a warranty claim? Would not recommend these people.” – Sara Jollie
“I would do more looking and find a better plumbing organization if you are looking.” – Stephanie Mulinex
“I’ve tried multiple numbers and can’t get a hold of them.” – James Tolan

Positive sentiments are scarce, but one reviewer mentioned appreciation for the expertise once service was completed, although they highlighted frustrations with delays.

Review Summary:
Positive Sentiments: Expertise of staff when services are eventually provided.
Negative Sentiments: Poor communication, unresponsiveness, delays in service, issues with warranty claims, and overall dissatisfaction with customer service.

Additional Ratings:
BirdEye: 2.7 stars based on 14 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding unresolved service issues.
Total Lead Smart Rating: 2.5

Conclusion:
F&S Plumbing, LLC appears to struggle significantly with customer service and responsiveness, leading to a predominately negative reputation. Potential customers should carefully consider these issues and explore other options before choosing this company for plumbing services in Taylors, SC.

Member Since August 2024

Listing Id 386700

Contact Info

101 St Mark Rd, Taylors, SC 29687
(864) 268-4818
Lead Smart Rating :
2.5/10.0

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Listing location

101 St Mark Rd, Taylors, SC 29687

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Reviews

Sara Jollie

4 days ago

What does it take to get a call back on a warranty claim? Would not recommend these people. We have been waiting over a week now for a call…

Stephanie Mulinex

a week ago

A friend of mine decided to use this plumbing company, probably the worse mistake she has ever made! they are first off very slow in the reception department of the business, they are unprofessional, and flat out rude to there customers! if you have ever used them i completely apologize to you or your love ones. i would do more looking and find a better pluming organization if you are looking …

Stephen Martell

2 months ago

Submitted a warranty claim back in march and was told I would be contacted by a plumber and still have not heard from anyone and we are now in May! No email, no call or text! What kind of business practice is this? We need repairs asap and it’s only a matter of time before a leak happens.

Alicia G.

3 months ago

I didn’t get any service with these people, but it is currently 607pm today is March 25, 2024. Their people are on Wade Hampton driving I guess to the office speeding damn near hit my car on several times just being straight up unsafe you all need to talk to your drivers and let them know to slow down, it is not that serious.

Erica Giacalone

5 months ago

I chose this plumber because they were the company who helped build the houses in the new construction neighborhood we just moved into. But they were hard to get a hold of, I called twice, waited for weeks, but I never heard back from the plumber I was assigned to- Not even a text to let me know it wasn’t worth their time for the job I was asking for. Wouldn’t recommend. Thanks Chuck!

Steve M

7 months ago

Why anyone would use these guys is beyond me. They did the plumbing for our new construction home. We had a sink leak. They took about three weeks to come out. When they did, it seemed rushed and left quickly after “fixing” the sink. After they were gone, we found the sink still leaked. They have never answered the phone listed on google when I called. I finally obtained a different number and was told they aren’t sure when they can come back out. Messages left are not returned.

Myra Irvin

8 months ago

Thanks for your Great Expertise ,however my concern is a delay and waiting but once we get past that its Awesome!

James Tolan

10 months ago

I’ve tried multiple numbers and can’t get a hold of them. Only voice mail I could get is full. I would warn not to use but don’t think I need to since they don’t answer their phones.

David L

a year ago

F&S Plumbing is the installer for our home’s plumbing… our brand new home is having issues with leaks and need emergency help but they are refusing to answer the phone or return calls… This is a complete nightmare. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES unless you want to deal with disasters in your home.

john bailey

3 years ago

Great responsive guys