Roto-Rooter Plumbing & Drain Service

Overview:
Roto-Rooter Plumbing & Drain Service is a plumbing company located in Tavares, Florida. They specialize in a range of plumbing services including drain cleaning, plumbing repairs, and emergency plumbing solutions.

Services Provided:
– Emergency plumbing services
– Drain cleaning
– Plumbing repairs
– Residential plumbing

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (352) 329-1928
Website: http://www.rotorooter.com/leesburgfl

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Drain Service has received a generally positive response from customers across review platforms:

Google Reviews: 4.2 stars based on 40 reviews.

Positive feedback mentions the technicians’ politeness, professionalism, and efficiency. Customers have highlighted the quick service and thorough clean-up after jobs.

Examples of positive reviews include:
“Wonderful work and able to get things fixed!” – Alicia Garcia
“Fast and reasonable pricing. Highly recommend!!” – Stephen Toth
“Fabulous. Very polite, doesn’t sit for anything.” – Shirley Jerez

Negative sentiments reflect issues with customer service responsiveness and communication.

Examples of negative reviews include:
“I called after hours for Emergency Service… He never did.” – Bob Radd
“Technician canceled 45 minutes after appointment time.” – David L

Review Summary:
Positive Sentiments: Friendly and professional service, efficiency, good pricing, and thorough clean-up.
Negative Sentiments: Poor communication and responsiveness regarding emergency services.

Additional Ratings:
BirdEye: 4.2 stars based on 40 reviews indicates consistent customer satisfaction with occasional service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints acknowledged in the last three years regarding service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Roto-Rooter Plumbing & Drain Service appears to be a reliable choice for plumbing services in Tavares, FL. They are praised for their efficient service and professionalism. However, potential customers should consider the complaints regarding communication and service responsiveness before making a decision.