Island piping and heating services

John Lardi

2 weeks ago

Very prompt, courteous and very professional.. very honest and trustworthy when he gives a timeframe to finish a job , job is completed in the timeframe… highly recommend

Moe Aqel

2 weeks ago

Gonzalez is the best plumber I’ve ever worked with! He handles all my plumbing needs, from my house to my three businesses, including my laundromat. He’s an expert in snake plumbing and always delivers exceptional service. Gonzalez is reliable, efficient, and consistently goes above and beyond to ensure everything is perfect. I can’t recommend him highly enough. If you need a top-notch plumber, Gonzalez is your guy!

Ramze Muntasser

2 weeks ago

I am disappointed of his service and he actually put my house in danger. He is very money oriented to the detriment of his customers. I contracted him to clean my drier exhaust for which he failed. He connected the drier back. The drier worked for hours without drying after he left. I called him back and he refused to come back to check his own work. Before he left, he recommended that I contract him to do a camera inspection of the duct line which made me suspicious. I bought an camera myself, broke the wall and I found that he left 10 feet of rod and a whole brush inside the exhaust drier duct. This is dangerous since the exhaust has nowhere to go and that broke my drier. He willing left a brush inside the duct line. The brush stopped the flow of air and he knew that and didn’t do anything to help me fix it. He told me that karma would get me when I complained about his exorbitant price gouging. What professional would live a brush inside a vent line and actually don’t care. I was shocked and upset that he would recommend to hire him to use a camera to find a brush he left in there. I gave him an opportunity to fix the problem before I wrote this review and he didn’t answer. He is good at answering quickly which a lot of people appreciate but this comes at a high price and he treated me like a sucker and i suspect he does the same to others. See attached picture of the rod and brush I removed from the wall. He left it in when the rod broke and didn’t have the professionalism and courtesy to remove it. This is messed up.

Nina L

2 weeks ago

My husband hired Gonzalo for a simple dryer exhaust cleaning, for which he wanted $600! My husband said that was too much for an exhaust cleaning and gave him $400. Gonzalo told my husband that karma would get him! The next day, I found that our previously functional dryer was no longer drying clothes. I called Gonzalo, who said he would only warrant his work if we paid him another $200. A warranty should cover issues that arise later, not immediately after the service is performed! Mind you, this is not the first time we had him do work, and he’s done work for the family before. So why such negativity? We are a family of seven and have been without a working dryer. Upon inspection, we discovered that Gonzalo hadn’t even clamped the hose to the dryer. We fixed this ourselves, but the dryer still wouldn’t dry. Using a camera, we found an obstruction within five feet of the dryer, indicating that Gonzalo hadn’t cleaned it properly. For over a week, we’ve been dealing with this frustration and paid $400 only to end up with more problems instead of a simple cleaning. Avoid this service at all costs! One shot of some of the lint still inside after cleaning! Also included! You can see a broken cleaning rod still in there ! Leaving a rod in an exhaust can set my house on fire! The new vent cap is installed messy and ugly as shown in the picture that’s why my husband was upset, sloppy work. I now have no dryer for over a week. I need to cut my wall open and install an access panel to remove the rod and remove the lint before my house catches on fire . The drain was only 6’ of cleaning not the whole line . Last picture is a whole cleaning tool left In my exhaust!! I could sue for almost setting the house on fire

Luis Alarcon

3 weeks ago

Quick, understanding and professional. Came at a moments notice and finished just as quick.

Daniel Perez

3 weeks ago

I recently used Island Piping to evaluate an issue I was having with lack of hot water. The tech arrived on time, evaluated the situation and was able to determine the cause. He was transparent providing options to resolve the Issue and completed the work timely. I would recommend this company and will continue to use them in the future.

Lisa Wonica

3 months ago

Mr. Gonzalo has helped me with many plumbing and heating issues. I have been using him and his company for the past two years. He is reliable efficient and very intelligent. When the job is done you will never have a mess. Everything is cleaned up and taken away. On the next day, he will check with you to make sure everything is OK. He is a trusted professional for all your plumbing needs. I would recommend him to everyone, great company !

Albert Treadwell

3 months ago

Called Mr. Castillo to work on a running toilet. Great job done, the toilet is quiet and running better than ever. He was a good communicator, worked clean, very courteous. I highly recommend!!

dianne garcia

3 months ago

Great service. Reliable and dependable. Excellent craftsmanship! Highly recommended!

Christine Cooney

4 months ago

SO GREAT! Gonzalo was able to come out on a Sunday evening to fix my faucet! Amazing job- reasonably priced, fast, efficient, and reliable service with a smile!