Expert Plumbing & Water Heaters, Inc.

Overview:
Expert Plumbing & Water Heaters, Inc. is a plumbing service based in Soquel, California, specializing in a variety of plumbing services including faucet repairs, clog removal, and leak detection. With a reputation for efficiency and professionalism, they have become a trusted choice for local residents.

Services Provided:
– Faucet repairs
– Drain unclogging
– Leak detection referrals
– Emergency plumbing services
– Installation of water heaters

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (831) 618-1321
Website: https://expertplumbingca.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-profile-soquel

Customer Reviews and Sentiment:
Expert Plumbing & Water Heaters, Inc. has received predominantly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 489 reviews.

Positive feedback emphasizes their efficient service, professionalism, and promptness in addressing plumbing issues.
Examples of positive reviews include:
“These guys were great. Efficient, competent, punctual.” – Laird Caruthers
“Sergio was amazing and I really appreciate his professionalism.” – MaryAnne Esajian
“Great work, great communication, I could not be more satisfied!” – Tom Newman

On the downside, some reviews mention issues related to pricing and dissatisfaction with the length of service provided.
Negative feedback includes:
“My one complaint would be their pricing. It was double what you would expect to pay.” – Michael G
“He indicated he could just start digging… I thought I shouldn’t have been charged the service fee.” – Sara Paz-Nethercutt

Review Summary:
Positive Sentiments: Efficient service, professional behavior, prompt communication, and high-quality plumbing work.
Negative Sentiments: High pricing concerns and varying satisfaction with service depth.

Additional Ratings:
BirdEye: 4.9 stars based on 489 reviews, showing a strong customer endorsement.
Better Business Bureau (BBB): The business has a profile with an accreditation and a BBB rating of A+. There have been no complaints in the last three years.
Total Lead Smart Rating: 9.3

Conclusion:
Expert Plumbing & Water Heaters, Inc. is a highly-rated plumbing service in Soquel, CA, noted for their professionalism and efficient service. While customers generally express high satisfaction, potential clients should be aware of mixed sentiments regarding pricing.