Prospect Hill Plumbing & Heating in Somerville, Massachusetts 2145

Prospect Hill Plumbing & Heating

362 Medford St A, Somerville, MA 02145

4.4 (14 reviews)

Overview:
Prospect Hill Plumbing & Heating is a local plumbing company located in Somerville, MA. They are recognized for providing a range of plumbing services, focusing on both installation and repair work.

Services Provided:
– Installing water lines
– Water heater replacement
– Leak detection and repair
– Gas line installation
– General plumbing services

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (617) 776-2795

Customer Reviews and Sentiment:
Prospect Hill Plumbing & Heating has a strong overall rating of 4.4 stars based on 14 reviews.

Positive feedback highlights the company’s responsiveness, quality workmanship, and effective communication. Customers appreciated their professionalism and willingness to go the extra mile.

Examples of positive reviews include:
“They did a great job at installing a water line in the back of a fridge. They were very responsive, friendly…” – Thea Ritter
“Called them this morning had the hot water tank remove another installed by this afternoon.” – Romona Berry
“I’m immensely grateful. Would recommend these guys to anyone in the area.” – Tomasz P. Stryjewski

Negative feedback includes a couple of concerns regarding the perception of the company’s operational status, with one reviewer stating, “I get the impression they shut this down.” – Kevin Andrew and “Very bad experience.” – muhammad taroon

Review Summary:
Positive Sentiments: Responsiveness, quality work, effective communication, and helpful service.
Negative Sentiments: Some confusion regarding operational status and isolated negative experiences.

Additional Ratings:
Total Lead Smart Rating: 7.2/10
This rating reflects the overall customer satisfaction and quality of service, noting a good number of positive sentiments but tempered slightly by the negative feedback about operational perception.

Conclusion:
Prospect Hill Plumbing & Heating appears to be a reliable choice for plumbing services in Somerville, MA, receiving high marks for their professionalism and effective service. However, potential customers should be aware of the mixed reviews regarding operational status before making a decision.

Member Since August 2024

Listing Id 384193

Contact Info

362 Medford St A, Somerville, MA 02145
(617) 776-2795
Lead Smart Rating :
7.2/10.0

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362 Medford St A, Somerville, MA 02145

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Reviews

Ivan Dremov

a year ago

It is now called James Thompson Plumbing and Heating.

Thea Ritter

a year ago

They did a great job at installing a water line in the back of a fridge. They were very responsive, friendly, great a communication, quick at returning phone calls, very kind and explained directions and tips/tricks to me to help maintain the fridge. I highly recommend. Thanks!!! Update on 1/2023: great communication and quick call back! Still highly recommend.

Kevin Andrew

a year ago

I get the impression they shut this down.

muhammad taroon

2 years ago

Very bad experience.

Em G

3 years ago

I contacted prospect Hill plumbing after another local plumbing company dropped the ball on coming by to replace my leaking 20 yr old water heater, and I’m glad I did! So after Dover plumbing burned a day of my time never following through on the appointment I made with them, I called Prospect Hill plumbing, also in the neighborhood, who gave me a quote on the phone, came by and the time they said they would, and even took care of a few other small plumbing problems at no cost while they were there. No 125 just to come look, quick, efficient, and transparent. Will use again!

Romona Berry

3 years ago

Called them this morning had the hot water tank remove another installed by this afternoon. excellent work

Tomasz P. Stryjewski

3 years ago

Had a leak in our basement. First plumber comes out, gives us “the worst news” that we must first hire a carpenter to rip open the walls, etc. so he can access the pipes. Mortified, I called Prospect Hill P&H to get a second opinion. They quickly realized it’s a problem underneath the upstairs toilet, fixed it in less than 30 minutes, no walls ripped open, etc. I’m immensely grateful. Would recommend these guys to anyone in the area.

Jonathan Michaud

3 years ago

Problem with an outside tap that was leaking and needed a new tap and partial pipe replacement inside. Responsive and got the job done at a fair price. Very happy. Recently used Paul to install new sink and waste disposal which they did perfectly even though it was not a routine job, and had them in to service a steam boiler and install an automatic water level feeder. I will use them again. Very responsive, good work.

Johanna Squillacioti

5 years ago

Paul and his team were amazing. They went above and beyond when replacing my hot water heater. Highly recommended.

Tony Bissell

5 years ago

They helped us install a gas line on the third floor of our condo. A ton of folks refused because it was a challenging job. They worked with us to discuss how to route it to the basement and then were meticulous about finishing it right. We’d definitely work with them again.