Benjamin Franklin Plumbing of Silver Spring

Overview:
Benjamin Franklin Plumbing of Silver Spring is a highly-rated plumbing service located in Silver Spring, MD. Known for their prompt and professional service, they cater to a range of plumbing needs including installations and repairs.

Services Provided:
– Plumbing repairs
– Faucet installation
– Drain cleaning
– Emergency plumbing services
– Customer consultations and estimates

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (301) 867-5932
Website: https://www.benjaminfranklinplumbing.com/silver-spring/?utm_source=GMB&utm_medium=organic&utm_campaign=silverspring

Customer Reviews and Sentiment:
Benjamin Franklin Plumbing of Silver Spring has received positive feedback highlighted by a high rating of 4.7 stars based on 301 reviews.

Positive sentiments emphasize the quality of service, professionalism, and effective communication. Customers have expressed satisfaction with the staff’s knowledge and the cleanliness post-service.

Examples of positive reviews include:
“Jeremy’s work was superb and honest. I highly recommend him.” – Robert Wexler
“I have used Benjamin Franklin Plumbing quite a few times now, and every time they have been on time, polite, and professional!” – Lori Craig
“Chris was terrific! He was very knowledgeable and personable.” – Lori Potts-Dupre

However, there is a noted complaint regarding high pricing:
“Outrageously expensive. Quoted $900.00+ to repair minor faucet leak…” – Darlene Ingley

Review Summary:
Positive Sentiments: High-quality work, punctuality, well-informed staff, effective communication, and thorough cleanup.
Negative Sentiments: Perceived high costs for services.

Additional Ratings:
BirdEye: 4.7 stars based on 301 reviews, reinforcing customer satisfaction with minor pricing concerns.
Total Lead Smart Rating: 8.5

Conclusion:
Benjamin Franklin Plumbing of Silver Spring stands out for its reliable and professional plumbing services, highly regarded by many customers. While the company excels in service quality, potential clients should be mindful of the reported high pricing for certain repairs.