Roto-Rooter Sewer & Drain Service

Overview:
Roto-Rooter Sewer & Drain Service is a plumbing company based in Sierra Vista, AZ. They primarily focus on sewer and drain cleaning services, catering to both residential and commercial clients.

Services Provided:
– Sewer pipe cleaning
– Drain cleaning
– RV tank cleaning
– Portable toilets servicing
– General plumbing services

Hours of Operation:
Monday to Saturday: 8 AM – 5 PM
Closed on Sundays.

Contact Information:
Phone: (520) 458-9296
Website: http://www.rotorootersewerndrainsvc.com/

Customer Reviews and Sentiment:
Roto-Rooter Sewer & Drain Service has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 29 reviews.

Positive feedback emphasizes the company’s promptness, courtesy, and effective service. Customers have specifically highlighted the professionalism of their staff and the quality of the work performed.

Examples of positive reviews include:
“Just had Mick out to clean my RV tank. He was very friendly and took the time to do a thorough job.” – Rick D
“Awesome, awesome My wife called and they came out same day. Professional and courteous. Job well done.” – Darren Eaton
“They came faster than expected and did a quick and super job.” – Marceeta Ling

Negative feedback includes experiences where customers felt the service was incomplete or inadequate, leading to dissatisfaction.

Examples of negative reviews include:
“I felt they were just trying to get the day done and over with… I felt they were worthless.” – Patricia Domenic
“The worker ONLY did the main drain… Should be able to do all FIVE drains.” – Karina Robinson

Review Summary:
Positive Sentiments: Prompt service, friendly staff, thorough work, reasonable pricing, high-quality service.
Negative Sentiments: Incomplete services, concerns about staff performance, inadequate response to customer requests.

Additional Ratings:
BirdEye: 4.2 stars based on 29 reviews, reflecting a pattern of customer satisfaction with notable exceptions.
Total Lead Smart Rating: 7.3

Conclusion:
Roto-Rooter Sewer & Drain Service presents itself as a generally reliable choice for plumbing and sewer services in Sierra Vista, AZ. While they have received compliments for their promptness and effective work, prospective customers should take note of mixed reviews regarding service completeness and staff performance to make an informed decision.