Universal Plumbing Co

Overview:
Universal Plumbing Co is a plumbing service located in Shreveport, Louisiana. The company offers a range of plumbing services, though customer reviews indicate significant variability in customer satisfaction.

Services Provided:
Plumbing repair, pipe repair, professional plumbing services, emergency plumbing assistance.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (318) 631-3844
Website: https://www.universalplumbingco.com/

Customer Reviews and Sentiment:
Universal Plumbing Co has received mixed reviews across various platforms:

Google Reviews: 2.6 stars based on 5 reviews.

Positive feedback praises the company’s efficiency and professionalism, but there is significant negative sentiment regarding their customer service and reliability.

Examples of positive reviews include:
“EXCELLENT! I have used them at my home and my business. Very professional…” – Will C
“Great guys! Helped us quickly with a broken pipe underneath the bathtub…” – Cassandra Gilbert

Negative sentiments highlight unprofessionalism and poor service:
“If 0 stars were a thing that’s exactly what they would get…” – Jazmine Dyess
“Absolutely horrible. Very unprofessional. DO NOT RECOMMEND.” – Madison Pollet

Review Summary:
Positive Sentiments: Professionalism, prompt service, fair pricing.
Negative Sentiments: Poor customer service, unprofessional behavior, inadequate assessments of plumbing issues.

Additional Ratings:
BirdEye: 2.6 stars based on 5 reviews, further confirming the dissatisfaction among a majority of customers.
Total Lead Smart Rating: 3.0

Conclusion:
Universal Plumbing Co has significant challenges regarding customer satisfaction in Shreveport, LA. While some customers report positive experiences with the service, the overall sentiment leans negatively due to multiple complaints about their professionalism and service quality. Prospective customers should proceed with caution before engaging with this plumbing company.