Giglio Plumbing Co in Shreveport, Louisiana 71101

Giglio Plumbing Co

317 Highland Ave, Shreveport, LA 71101

4 (119 reviews)

Overview:
Giglio Plumbing Co is a plumbing service provider located in Shreveport, LA. The company is known for addressing a range of plumbing issues efficiently and professionally.

Services Provided:
– General plumbing services
– Water heater installation and replacement
– Emergency plumbing services
– Remodeling plumbing estimates

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (318) 425-5344
Website: www.giglioplumbingco.com

Customer Reviews and Sentiment:
Giglio Plumbing Co has a rating of 4.0 stars based on 119 reviews across various platforms.

Positive feedback highlights their professionalism, promptness, and quality customer service. Customers have appreciated the responsiveness, particularly when urgent plumbing issues arise.

Examples of positive reviews include:
“Excellent customer service!” – Margaret Jackson
“Very professional! They get the job done.” – Miniko Rainwater
“Great company. Came out and installed my water heater under an hour.” – Joktan Lynch

However, some reviews expressed dissatisfaction, mentioning issues with job execution and communication.

Examples of negative reviews include:
“They robbed an 80-year-old woman for money.” – Jay Cole
“The installers tried to replace the unit and told me the new water heater doesn’t fit.” – Lauren

Review Summary:
Positive Sentiments: Professionalism, customer service, prompt response, and efficient service.
Negative Sentiments: Job execution issues, communication failures, and unresolved complaints.

Additional Ratings:
BirdEye: 4.0 stars based on 119 reviews, showing a consistent trend in customer satisfaction despite a few negative experiences.
Total Lead Smart Rating: 6.5

Conclusion:
Giglio Plumbing Co shows a solid reputation in Shreveport for their plumbing services, particularly noted for their professionalism and quick responses. However, potential customers should be cautious due to some negative reviews regarding communication and job execution which may affect their overall experience.

Member Since August 2024

Listing Id 383602

Contact Info

317 Highland Ave, Shreveport, LA 71101
(318) 425-5344
Lead Smart Rating :
6.5/10.0

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317 Highland Ave, Shreveport, LA 71101

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Reviews

Margaret Jackson

2 months ago

Excellent customer. A phone call made at the end of their day. They still came out and took care of our plumbing issue. So grateful and thankful.

Miniko Rainwater

2 months ago

Very professional! They will get the job done, tell you why it happened and how to prevent in the future! *Canaan Village*

Mischell Hensley Mitchell

3 months ago

Very nice people who were very helpful and professional.

Jay Cole

4 months ago

They robbed a 80 year old woman for money never fix no plumbing at her house use old pipes that’s wrong

Kathy Albrecht

4 months ago

Great place to work and to have your plumbing serviced right

Joktan Lynch

5 months ago

Great company. Came out and installed my water heater under an hour.

Lauren

5 months ago

Negative experience. Hired Giglio for a tankless water heater replacement. Two gentleman arrive- no measurements taken, nothing written down. “Are you sure you don’t need to record any information?” I’m told no. Imagine my surprise when the installers try to replace the unit and tell me the new water heater doesn’t fit. No problem I tell them, just order the correct one, please. New unit comes, gets installed. I think I’m done. Test faucets, good to go. Try to take a hot shower that evening- no hot water. Call them back out and am told to order some expensive part even though the problem is from something getting knocked loose from the install. My husband and I resort to fixing it ourselves. A day later a different shower without hot water. Called attempting to get someone out for several weeks and Giglio won’t come to resolve. Run EVERYTHING before telling them they are done.

Richard Whittington

5 months ago

Call to get an estimate for a remodel. I was told I’d receive a call back to schedule an appointment. Never received a call. I guess they don’t need the business.

Ashley Tridico

6 months ago

There is no option for zero stars, I used them for a rent house my name is Ashley Tridico. They installed a dishwasher, got billed tried to pay it. Never took my payment 3 times total so one a month. I told them you’re really not going to take my payment? I’m sure there cpa caught it and flagged it. I get a call from a collector in Dallas for the unpaid 700 dollar bill. Needless to say. All fees were dropped and I paid what I originally owed. I needed them again… I dreaded calling, maybe they remembered me. No trucks running.!! Right? Never would I recommend or do business with them again. At least universal honors worthless “home warranties” think about it. 500 for a year to cover your home? As if? You can’t buy a dishwasher for that. Universal as least pays it forward and works with home warranties. I wouldn’t and couldn’t I don’t have 1100 artist that do quality work. ZERO… stars Okay 1/2 star

Daniel Jones

7 months ago

Incredible service and wonderful experience 👏 …