Overview:
Prima Plumbing is a reputable plumbing company located in Seattle, WA. With over 20 years in the business, they offer a wide range of plumbing services, known for their excellent customer service and problem-solving skills.
Services Provided:
– Plumbing repairs
– Sewer line replacements
– Installation of tankless water heaters
– Diagnosis of water pressure issues
– Kitchen and bathroom plumbing installations
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (206) 706-0300
Website: http://www.primaplumbingnw.com/
Customer Reviews and Sentiment:
Prima Plumbing has received mostly positive reviews with an overall rating of 4.6 stars based on 44 reviews.
Positive feedback emphasizes their efficiency, knowledgeable staff, and fair pricing. Customers have highlighted examples such as:
“Prima was super helpful and experienced, clearly knew what they were doing.” – Zeke
“Timely, fair pricing, considerate employees, and quality work.” – Tim Ryan
“Efficient, personable, flexible, and professional!” – Andra Bell
However, there is some negative sentiment regarding customer service and communication:
“I tried explaining to her that my appt was for today, but she cut me off… Never using this place.” – Sue Hahm
Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, fair pricing, and excellent problem-solving.
Negative Sentiments: Issues with customer service, miscommunication regarding pricing and appointments.
Additional Ratings:
BirdEye: 4.6 stars based on 44 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 8.5/10, considering the high number of positive reviews but acknowledging the negative feedback on customer service.
Conclusion:
Prima Plumbing is a reliable choice for plumbing services in Seattle, valued for their expertise and efficient service. Customers should, however, be mindful of occasional communication issues as reflected in some reviews.
Member Since August 2024
Listing Id 383094