Jerry’s Plumbing, Heating & Air Conditioning

Overview:
Jerry’s Plumbing, Heating & Air Conditioning is a reputable service provider located in Santa Maria, California. They specialize in plumbing, heating, and air conditioning services, earning a strong reputation for their professionalism and responsiveness in the community.

Services Provided:
– Plumbing services
– Heating services
– Air conditioning repair and maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (805) 928-5526
Website: https://www.jerrysplumbing.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-profile-santamaria

Customer Reviews and Sentiment:
Jerry’s Plumbing, Heating & Air Conditioning holds a rating of 4.6 stars based on 217 reviews across platforms.

Positive feedback emphasizes the company’s professionalism, efficiency, and quality of service. Customers frequently mention the courteous and knowledgeable technicians, as well as timely responses to service requests.

Examples of positive reviews include:
“Vendor was extremely professional… Have used the company before and have never had a negative experience.” – Aaron Budgor
“Thank you for coming to replace my hot water heater. You were on time and very courteous.” – Mary Robles
“Jerry’s Plumbing is quick to respond and knowledgeable. Their service is a great value.” – Yvonne Fisher

A notable complaint points to experiences with rude office staff and reports of incompetent technicians, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professional service, knowledgeable staff, quick response time, effective solutions, and courteous interaction.
Negative Sentiments: Issues with office staff behavior and a perceived lack of technician competence.

Additional Ratings:
BirdEye: 4.6 stars based on 217 reviews, reflecting consistent customer satisfaction with occasional critiques.
Better Business Bureau (BBB): The business has a profile but is not accredited; it has a BBB rating of A+ and no complaints filed in the last three years.
Total Lead Smart Rating: 8.1

Conclusion:
Jerry’s Plumbing, Heating & Air Conditioning is a reliable choice for plumbing and HVAC services in Santa Maria, CA, with high-quality workmanship and a strong record of customer satisfaction. While most reviews are overwhelmingly positive, potential customers should consider the mixed sentiments regarding office staff and technician performance.