Pure Plumbing Company in San Marcos, California 92069

Pure Plumbing Company

541 N Twin Oaks Valley Rd B, San Marcos, CA 92069

4.8 (109 reviews)

Overview:
Pure Plumbing Company is located in San Marcos, CA, and specializes in a wide range of plumbing services. With a strong rating of 4.8 stars across over 100 reviews, the company is known for its prompt response and professional service.

Services Provided:
– Leak detection and repair
– Water heater installation and repairs
– Gas leak repairs
– General plumbing services

Hours of Operation:
Monday to Sunday 8 AM to 6 PM

Contact Information:
Phone: (760) 566-5876
Website: https://www.pureplumbing.company/

Customer Reviews and Sentiment:
Pure Plumbing Company has garnered mostly positive feedback but has also faced some criticism:

Google Reviews: 4.8 stars based on 109 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and professionalism.
Examples of positive reviews include:
“Very satisfied, 10/10 would always recommend.” – Dennis J
“Quick and professional service.” – Corey Moss
“Zack was a pleasure to work with… he found and fixed a leak.” – Linda Tkach

Negative sentiments mention high pricing and less satisfactory experiences with service charges.
Examples of negative reviews include:
“A BAD Experience! A one-year-old Bradford White electric water heater… turned into a week of no hot water.” – Joe Mercurio
“This business is expensive and charging much higher rates than most other plumbing companies.” – R. Patel

Review Summary:
Positive Sentiments: High-quality service, prompt response, professional technicians, thorough work.
Negative Sentiments: High cost compared to competitors, issues with service charge transparency.

Additional Ratings:
BirdEye: 4.8 stars based on 109 reviews, demonstrating strong overall satisfaction.
Total Lead Smart Rating: 8.5/10

Conclusion:
Pure Plumbing Company stands out as a reliable choice for plumbing services in San Marcos, CA, praised for their fast response and professionalism. However, potential customers should be mindful of the higher pricing compared to other companies and the mixed experiences reported by some clients regarding service charges.

Member Since August 2024

Listing Id 381849

Contact Info

541 N Twin Oaks Valley Rd B, San Marcos, CA 92069
(760) 566-5876
Lead Smart Rating :
8.5/10.0

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541 N Twin Oaks Valley Rd B, San Marcos, CA 92069

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Reviews

Jose Gambino

3 months ago

I’m in my. ,

Joe Mercurio

5 months ago

A BAD Experience !!!!! A one year old Bradford White electric water heater, under a 6 year warranty turns into a week of no hot water, a bill submitted by Pure Plumbing for $400.00, even though the unit was not functioning when the “repair person” left. Of course there was never any indication of a repair charge or service charge by the owner of the company during the initial phone conversation or subsequent conversations, just the repair persons statement of “here’s your invoice”. When I questioned him about it due to the warranty, he immediately stated he could reduce it to $195.00. Other notes of interest, a statement by the repair person on his arrival, “I’m not familiar with this unit”. Did not perform the basic test recommended by the factory tech support team. The unit became functional after I spoke to tech support at Bradford White who advised to contact another plumber which I did and based on a short conversation I was able to troubleshoot the and correct the problem myself.

Dennis J

5 months ago

Just wow…came out quickly and fix my gas leak in no time. Very satisfied,10/10 would always recommend.

Corey Moss

5 months ago

We are very pleased with the job these guys did. They were quick and professional. Highly recommended.

Lola Perkins

5 months ago

Really happy with the service I received! Price was fair. very prompt and communicative.

David Allen

5 months ago

Great work and nice guys.

Oleksandr Bugrimenko

6 months ago

Great service! Pure Plumbing responded quickly to my request, gave me a reasonable price and the technician (Zack) did an excellent job! Very appreciate their services!

Linda Tkach

6 months ago

Zack was a pleasure to work with. He was very thorough and was determined to find a leak in several places I indicated. I helped keep him company and watched him checked all the gas lines and connections for leaks. He did find and fixed a leak over by the pool equipment but found no leaks in the water tank closet. Thank him for the job.

David Reed

6 months ago

Justin was very knowledgeable, efficient and able to fix my water heater for a reasonable price. Will contact them for future plumbing needs, highly recommend!

R. Patel

6 months ago

Technician Justin was on time and knowledgeable. He did a good job. This business is expensive and charging much higher rates than most other plumbing companies.