Overview:
Basin Plumbing is a highly-rated plumbing company located in San Antonio, TX. The company is recognized for its commitment to customer service and professionalism, primarily focusing on residential plumbing services.
Services Provided:
– Leak repairs
– Clog repairs
– Gas leak repairs
– General plumbing services
– Customer communication and support
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (210) 757-3008
Customer Reviews and Sentiment:
Basin Plumbing has received positive reviews across various platforms:
Google Reviews: 4.7 stars based on 33 reviews.
Positive feedback emphasizes their professionalism, knowledge, and responsiveness. Customers appreciate the friendly service and the effectiveness of their plumbing solutions.
Examples of positive reviews include:
“This is a first class company that deserves its standing as a HomeServe brand.” – Kathy W.
“Wonderful customer service a LIVE person called to keep us in the loop.” – Patricia La Pietra
“They did a great job. Very friendly.” – Bonnie Netherton
One complaint highlighted unprofessionalism related to a job where a technician left without completing the work, which impacted customer satisfaction.
Review Summary:
Positive Sentiments: Professionalism, responsive customer service, effective plumbing solutions, friendly technicians.
Negative Sentiments: Issues with job completion and communication during service calls.
Additional Ratings:
BirdEye: 4.7 stars based on 33 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.2
Conclusion:
Basin Plumbing is a solid choice for plumbing needs in San Antonio, TX, known for excellent customer service and quality work. However, potential customers should be aware of the isolated incident of unprofessional service before making a decision.
Member Since August 2024
Listing Id 381120