Omega Plumbing & Drain in San Antonio, Texas 78216

Omega Plumbing & Drain

6609 Blanco Rd Suite 140, San Antonio, TX 78216

5 (47 reviews)

Overview:
Omega Plumbing & Drain is a highly-rated plumbing service located in San Antonio, TX. The company specializes in a range of plumbing solutions, including drain cleaning, plumbing installations, and emergency services, ensuring customer satisfaction through quality workmanship and prompt response.

Services Provided:
– Faucet replacements
– Drain cleaning
– Plumbing installations
– Emergency plumbing services
– Customer service and estimates
– Flexible payment options

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (210) 618-2887
Website: https://omegaplumbingsa.com/

Customer Reviews and Sentiment:
Omega Plumbing & Drain has an excellent average rating of 5.0 stars based on 47 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, promptness, courteous staff, and flexible service options.

Examples of positive reviews include:
“Really fast service. Easy process no hassle, stress free.” – Cameron Norris
“They did a great job at a good price and very professional.” – Flynn Horton
“Special thanks to Omega Field technicians Jonathon Garza and David for their professionalism.” – James Rodriguez

Negative feedback highlights issues related to pricing and flexibility in customer negotiations.

Example of a negative review:
“The estimate started at $316 and escalated to over $600, which was unreasonable for a simple faucet replacement.” – Isaac Hernandez

Review Summary:
Positive Sentiments: Exceptional professionalism, quick response time, knowledgeable staff, and variety of service options.
Negative Sentiments: Concerns over pricing and lack of flexibility in negotiations for some customers.

Additional Ratings:
BirdEye: 5.0 stars based on 47 reviews indicating consistent high customer satisfaction.
Total Lead Smart Rating: 9.2

Conclusion:
Omega Plumbing & Drain stands out as a leading plumbing service in San Antonio, renowned for their professionalism and customer care. While most reviews are overwhelmingly positive, potential customers should be mindful of some concerns related to pricing and negotiation flexibility. Overall, they are a reliable choice for plumbing and drainage needs.

Member Since August 2024

Listing Id 380962

Contact Info

6609 Blanco Rd Suite 140, San Antonio, TX 78216
(210) 618-2887
Lead Smart Rating :
9.2/10.0

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6609 Blanco Rd Suite 140, San Antonio, TX 78216

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Reviews

Isaac Hernandez

2 days ago

I understand that the estimator was simply doing his job by presenting the price, but I wanted to clarify that the reason I didn’t move forward with the job was due to the cost. And it’s important for all business to know as much information as possible to be successful. The estimate started at $316 and escalated to over $600, which was unreasonable for a simple faucet replacement using a new faucet I supplied. The minimum price of $316 didn’t even include the supply lines, which would have added to the total cost. The estimator suggested the “silver” package for over $450, which was also unreasonable. Although he offered a 10% discount, he couldn’t negotiate further, and I felt he lacked the flexibility to meet my budget of $250. Instead, he pushed for an upgraded job at an even higher cost. I ended up calling another company, which fixed the issue for $225 (with included supply lines). I believe your company values reasonable pricing and customer satisfaction, leading to repeat business. However, it’s unfortunate that your estimator lacked the authority to negotiate, making it difficult to reach a mutually agreeable price and future business.

Jason Berg

2 weeks ago

They came out on a Saturday night to help deal with a pluming back up. The staff were polite and friendly. I’d like to specifically mention Jonathan Garza for his friendly demeanor.

James Rodriguez

3 weeks ago

Special thanks to Omega Field technicians Jonathon Garza and David for there professionalism and there concerns for helping me with my plumbing issue. They were very knowledgeable, courteous, and respectful that I would highly recommend Omega for any of your plumbing & drainage concerns. We were 💯 satisfied with the work that was completed. Thank you again guys! 😁

Cameron Norris

4 weeks ago

Really fast service. Easy process no hassel, stress free. Best service I have received so far in San Antonio. Oh and I forgot to mention cheap with alot of payment options and plans. Literally will fit any budget!

Mary Zimzores

a month ago

Johnathan and David were very professional and friendly. I would use them again. I highly recommend them!

Jon Garza

a month ago

Quality service with the best options for your service needs!!!!!! TEAM OMEGA 🪠🪠🪠 …

flynn horton

a month ago

They did a great job at a good price n very professional guys and knew what they were doing. Call Omega not Roto Rooter

Eloise F

a month ago

Johnathan and David were very professional and knowledgeable very pleased with the service

Enoch Elliott

a month ago

Very good service from the staff. Company was very responsive to servicing my need.

Carrie Hill

2 months ago

Johnathan came out to put on new hot and cold valves . Great customer service and did a great job. Always use Omega they come out when you need them. They are the best!!!