Roto-Rooter Plumbing & Water Cleanup in Salem-OR, Oregon 97301

Roto-Rooter Plumbing & Water Cleanup

388 State St Ste 605, Salem, OR 97301

4.8 (636 reviews)

Overview:
Roto-Rooter Plumbing & Water Cleanup, located in Salem, OR, is a well-established plumbing service known for providing efficient water cleanup and plumbing solutions. The company has developed a strong reputation due to its reliability and customer-focused approach.

Services Provided:
– Plumbing repairs
– Water cleanup
– Emergency plumbing services
– Drain cleaning
– Leak detection

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (503) 404-4003
Website: https://www.rotorooter.com/salemor/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has an impressive average rating of 4.8 stars based on 636 reviews.

Positive feedback consistently highlights the professionalism, promptness, and attentiveness of the technicians. Customers have been particularly appreciative of their friendly and knowledgeable service.

Examples of positive reviews include:
“Kate Did an awesome job super friendly… we will always recommend Kate.” – K P
“John was an exceptional plummer with stellar customer service.” – Mark Jackson
“Maq was exceptional and fixed our issue within an hour.” – Luis Audelo

However, there is a notable negative review detailing a frustrating experience with service effectiveness:
“Had to call them back 3 times to unplug toilet… Finally called a real plumber who found an item in the toilet.” – Patty Callagy

Review Summary:
Positive Sentiments: Friendly service, knowledgeable technicians, prompt response, and effective problem-solving.
Negative Sentiments: Instances of service ineffectiveness and a lack of resolution in certain customer cases.

Additional Ratings:
BirdEye: 4.8 stars based on 636 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+. There have been no significant complaints in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup is a trusted choice for plumbing services in Salem, OR, known for its courteous and efficient staff. While their strong ratings indicate high customer satisfaction, potential clients should be aware of some mixed experiences regarding service effectiveness.

Member Since August 2024

Listing Id 380626

Contact Info

388 State St Ste 605, Salem, OR 97301
(503) 404-4003
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

388 State St Ste 605, Salem, OR 97301

Get Direction

Reviews

K P

a day ago

Kate Did an awesome job super friendly it was so nice being a single woman with her mom and having the comfort of a women coming in to do a job.. We feel so blessed to have her come in and take care of us we will always recommend Kate your company should feel so proud to have her….

Mark Jackson

5 days ago

John was an exceptional plummer with stellar customer service.

Luis Audelo

5 days ago

Maq was exceptional and fixed our issue within an hour. Very helpful and knowledgeable would recommend 10/10.

theresa waldie

6 days ago

Mark mahecic that works for Roto-Rooter did a job for me, did a very good job I would Recommend me anytime, he very good about working with people and explaining things

Epiphany611

a week ago

Excellent service very timely. John was very knowledgeable and answered any questions I had.

Kristen Anderson

a week ago

We had a water leak that was dripping into our kitchen.we were happy with the service.

JJ Heldmann

a week ago

John was prompt, thorough, and complete. He did a great job of diagnosing and treating a tough problem. He was super friendly throughout as well.

Buffy Vaandering

a week ago

John was fantastic! We appreciate your dedication and not giving up until everything was running smooth. Thank you John!

David Pace

2 weeks ago

We called Roto-Rooter, as an option as we live in the countryside towards the Coast and very few people want to travel 30/45 minutes to earn $350+ or more an hour… From our first contact the schedulers were in constant contact…with times and arrival…first to arrive was a plumber….who didn’t complain about the distance or remoteness, new what he was doing and talking about…sized up the problem and called for a clog tech…to come out as I wondered a little to myself… the tech promptly showed up… and within 30 minutes the problem was solved.. I have been a contractor most of my life, plumbing not being my specialty an I am a little older stiffer and retired… I was very pleased to see a company, still in business, with prompt. professional, intelligent people who want to work and care about the customers needs an listens….over the years I have used this company several times, however not in 10 years or so….plumbing is hard work and takes a special kind of person…. and like any skilled trade is not cheap…these people surprised me from start to finish…. having owned an run large companies…tha is not an easy task.

Patty Callagy

2 weeks ago

Terrible experience! Had to call them back 3 times to unplug toilet. They couldn’t do it,said it’s not clogged and to buy a new toilet. Finally called a real plumber who found an item in the toilet and had it out in 20 minutes. No stars for you!