Lee’s Air, Plumbing, & Heating

Overview:
Lee’s Air, Plumbing, & Heating is a well-regarded plumbing service located in Sacramento, CA. With a strong reputation, the company offers a variety of plumbing services, including installations, repairs, and maintenance for heating and air conditioning systems. Their dedication to customer service and professionalism sets them apart in the industry.

Services Provided:
– Plumbing Services
– Water Heater Installation
– HVAC Repairs
– Emergency Services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (916) 318-9414
Website: www.leesair.com

Customer Reviews and Sentiment:
Lee’s Air, Plumbing, & Heating has received an impressive rating of 4.8 stars based on 361 reviews.

Positive feedback highlights the professionalism, responsiveness, and efficiency of their service. Customers frequently mention timely arrivals, knowledgeable technicians, and the overall quality of the work performed.

Examples of positive reviews include:
“Very professional and courteous. Great value as well.” – Taner Pasamehmetoglu
“Jacob was friendly, knowledgeable, and efficient.” – Rochelle Harvey
“Jose was amazing! Very helpful, knowledgeable, found the problem quickly.” – Ryan Waddell

Negative sentiments cite issues around appointment scheduling, including no-shows and poor communication.

Examples of negative reviews include:
“No call no show. Received a phone call an hour after the appointment window.” – taylor edwards
“They canceled my appointment and didn’t have the professionalism to call.” – Emelio

Review Summary:
Positive Sentiments: Professionalism, courteous service, quick problem resolution, knowledgeable staff.
Negative Sentiments: Appointment scheduling issues, lack of communication.

Additional Ratings:
BirdEye: 4.8 stars based on 361 reviews, showing a consistent customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile and is accredited with an “A” rating, indicating no unresolved complaints.
Total Lead Smart Rating: 8.6

Conclusion:
Lee’s Air, Plumbing, & Heating is a reputable choice for plumbing services in Sacramento, known for their professionalism, quick response times, and quality workmanship. While there are some grievances regarding scheduling and communication, the overwhelmingly positive feedback underscores the company’s commitment to customer satisfaction.