Wicker Plumbing

Wicker Plumbing

Available
location 6280 TX-276 suite d, Royse City, TX 75189
4.7 (566 reviews)

Overview:
Wicker Plumbing is a plumbing company located in Royse City, TX. Known for its exceptional service, the company primarily provides residential plumbing solutions including repairs, installations, and preventative maintenance.

Services Provided:
– Plumbing repairs
– Toilet repairs
– Drain cleaning
– Leak detection
– Installation of plumbing systems
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (469) 661-5341
Website: https://wickerplumbing.com/

Customer Reviews and Sentiment:
Wicker Plumbing has received an overall positive reception from its clientele.

Google Reviews: 4.7 stars based on 566 reviews.
Positive feedback frequently mentions the professionalism, expertise, and courtesy of the technicians. Customers appreciate the promptness in service and the thoroughness in cleaning up post-repair.

Examples of positive reviews include:
“Wicker Plumbing was fantastic!! Scheduling was easy and they gave me a call when my technicians were 25 minutes out.” – Jody Feldman
“These guys came out and got us taken care of so quick and with a smile!” – Mike Starr

However, one customer expressed dissatisfaction regarding customer service, noting a lack of communication:
“This message is in response to Chrissy. She is the absolute worst when it comes to customer service… never calls customers back.” – David Tomlin

Review Summary:
Positive Sentiments: Professional staff, prompt service, effective problem-solving, cleanliness, and fair pricing.
Negative Sentiments: Poor customer service experience reported by one customer.

Additional Ratings:
BirdEye: 4.7 stars based on 566 reviews, reinforcing the overall positive sentiment.
Better Business Bureau (BBB): The business has a profile and is accredited with a rating of A+ and no complaints reported in the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
Wicker Plumbing is a reliable choice for plumbing services in Royse City, TX. The company is celebrated for its professionalism, quality workmanship, and fair pricing. However, potential customers should be aware of the noted issues regarding customer service from one reviewer.

business

Member Since August 2024

Listing Id 380379

Contact Info

  • address 6280 TX-276 suite d, Royse City, TX 75189
  • phone (469) 661-5341
  • Lead Smart Rating :
  • 8.5/10.0
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  • address 6280 TX-276 suite d, Royse City, TX 75189
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