Mustang Plumbing Inc

Mustang Plumbing Inc

Available
location 2001 Red Bud Ln, Round Rock, TX 78664
3.3 (121 reviews)

Overview:
Mustang Plumbing Inc is a plumbing service located in Round Rock, TX. The company offers a range of plumbing solutions for both residential and commercial properties, including emergency plumbing services.

Services Provided:
– Leak repairs
– Sewer line replacement
– Drain cleaning
– Plumbing installations
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (512) 733-1110
Website: http://mustangplumbingrr.com/

Customer Reviews and Sentiment:
Mustang Plumbing Inc has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 121 reviews.

Positive feedback highlights their quick response times and some skilled technicians. Customers have particularly noted impressive service during emergencies.

Examples of positive reviews include:
“After I called, they arrived at my house within 30 minutes, which was impressive.” – Liam P
“Tim with Mustang Plumbing did excellent work… highly recommend!” – Natalie Linam

However, numerous complaints indicate issues with workmanship and customer service, particularly around warranty claims and repeated service visits that failed to resolve problems.

Examples of negative reviews include:
“Having them come out to a new build 3 times and still not fixing the issue is a HUGE problem.” – Angela Oliver
“I fully believe if Mustang had sent a tech out when I called my home would not have flooded to the extent that it did.” – Cameron Whitfield

Review Summary:
Positive Sentiments: Quick response times, competent staff, and efficient problem resolution in some cases.
Negative Sentiments: Subpar workmanship, poor customer service, unresolved warranty issues, and multiple complaints about the same problems.

Additional Ratings:
BirdEye: 3.3 stars based on 121 reviews, showing a significant number of dissatisfied customers alongside a smaller portion of satisfied clients.
Better Business Bureau (BBB): The business has a profile but is not accredited, and has a BBB rating of NR (No Rating). Three complaints were noted in the last three years related to poor service and unresolved issues.
Total Lead Smart Rating: 4.0

Conclusion:
Mustang Plumbing Inc offers rapid response and some skilled technicians, making it a viable option for emergency plumbing in Round Rock, TX. However, numerous complaints and issues with workmanship and customer service may raise concerns for potential customers. Exercise caution and consider other options if reliable, consistent service is a priority.

business

Member Since August 2024

Listing Id 380297

Contact Info

  • address 2001 Red Bud Ln, Round Rock, TX 78664
  • phone (512) 733-1110
  • Lead Smart Rating :
  • 4.0/10.0
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  • address 2001 Red Bud Ln, Round Rock, TX 78664
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