Allstate Plumbing Heat & Air in Round Rock, Texas 78664

Allstate Plumbing Heat & Air

16800 Radholme Ct ste c, Round Rock, TX 78664

4.5 (158 reviews)

Overview:
Allstate Plumbing Heat & Air is a family-owned plumbing service located in Round Rock, TX. They specialize in plumbing, heating, and air conditioning services, catering to both residential and commercial clients.

Services Provided:
– Plumbing repairs
– Heating and air conditioning services
– Leak detection and repair
– Water heater installation
– A/C maintenance and repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (512) 990-8600
Website: http://allstate-plumbing.com/?utm_source=google&utm_medium=wix_google_business_profile&utm_campaign=14576307488808381899

Customer Reviews and Sentiment:
Allstate Plumbing Heat & Air has a strong overall rating of 4.5 stars based on 158 reviews.

Positive feedback emphasizes the professionalism, efficiency, and expertise of their technicians. Customers appreciate prompt responses and clear communication regarding pricing and services.
Examples of positive reviews include:
“Marco was professional, kind, and swiftly diagnosed the issue.” – Brooke Powers
“James was phenomenal, fixing our A/C leak quickly.” – Christina Frost
“Marco is the best! He is very kind and so helpful!” – Aracely Del Fierro

A negative aspect recorded was an incident involving a technician’s poor driving behavior, resulting in a one-star review.
Example of a negative review:
“One of their techs tried to run me off the road… brought your google score down.” – B Han

Review Summary:
Positive Sentiments: Professional and kind technicians, efficient service, prompt responses, transparent pricing, and successful problem resolution.
Negative Sentiments: Instances of poor behavior from a technician leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.5 stars based on 158 reviews, reflecting general customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is BBB accredited with a rating of A+ and no complaints on file.

Total Lead Smart Rating: 8.5/10

Conclusion:
Allstate Plumbing Heat & Air stands out as a reliable choice for plumbing and HVAC services in Round Rock, TX. With a strong reputation for professionalism and effective solutions, customers can generally expect quality service. However, it’s advisable to be aware of the occasional negative experience related to technician behavior.

Member Since August 2024

Listing Id 380287

Contact Info

16800 Radholme Ct ste c, Round Rock, TX 78664
(512) 990-8600
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

16800 Radholme Ct ste c, Round Rock, TX 78664

Get Direction

Reviews

Brooke Powers

2 weeks ago

A leaky toilet can quickly become a nuisance. When we attempted to repair it ourselves, we soon realized we needed an expert. We reached out to a family-owned business here in Round Rock, and with their positive reviews, we felt confident they were the best company to call. From the moment we called, the office staff was polite and efficient, scheduling an appointment for the next day. We received a text message to inform us when they were on the way. When Marco arrived, he was professional, kind, and swiftly diagnosed the issue. The pricing was fair and transparent. He completed the repair quickly, and our office was quiet again. I wish we had called sooner—I can’t imagine how much we wasted on our water bill with a leaky toilet. Thank you, Allstate Plumbing, for everything!

Ann Abraham

3 weeks ago

Expensive, but technician was great and thorough

Elliot Trester

3 weeks ago

Marco Godinez was our plumber. He did a brilliant job putting in our electric heat exchange water heater. Thanks alot Marco.

Richard Robinson

3 weeks ago

Our apartment capacitor decided to go bad. James shaw came out quickly & got our situation fixed. I appreciated his knowledge, & how respectful he was & how quickly he got our apartment to start cooling again

B Han

4 weeks ago

Never used em but one of their techs tried to run me off the road going westbound on Leander road at about 4:20 pm on thursday 6/20/2024 a hotheaded idiot making gestures and yelling after he failed to overtake me in an obvious merging situation. So that dude just brought your google score down by being a typical wilco a-hole in a service truck. Maybe he forgot he was driving a truck with a company logo lol. Way to go dude!

Christina Frost

a month ago

Our A/C was leaking through our ceiling and AllState sent someone out ASAP. James was our technician and he was phenomenal. We are so incredibly grateful for this company who promptly sent someone out and was transparent about the procedure and prices. We would absolutely recommend AllState Plumbing Heat and Air to everyone. Thank you for everything!

Aracely Del Fierro

a month ago

Marco is the best! He is very kind and so helpful!

Todd Talkington

a month ago

James Shaw was an incredible representative of Allstate. Thanks, James

Eric Ueber

a month ago

Solved a problem with the ac condensation line that’s been troubling us for years. Had multiple people out over the years, and James at Allstate finally took care of it in a lasting way.

Brittany Bishop

a month ago

Our AC went out at 7pm on Memorial Day. We immediately started calling around and the first person to truly offer us any help was Holly. She was phenomenal. She answered our questions and even called the tech to ask about the issue we were having. Luckily, my husband was able to fix it before needing someone out but we will certainly be using Allstate in the future due to their kindness and prompt response!