Nu-Way Plumbing LLC in Rolla, Missouri 65401

Nu-Way Plumbing LLC

116 E 7th St, Rolla, MO 65401

4.5 (28 reviews)

Overview:
Nu-Way Plumbing LLC is a highly-rated plumbing service located in Rolla, Missouri. The company specializes in a variety of plumbing services, offering reliable solutions characterized by high-quality workmanship and exceptional customer service.

Services Provided:
– Drain cleaning
– Pipe repair
– Emergency plumbing services
– Plumbing installation
– Remodeling plumbing

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on: Saturday and Sunday

Contact Information:
Phone: (573) 364-0613
Website: http://nu-wayplumbing.com/

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 28 reviews.

Positive feedback emphasizes the company’s efficiency, professionalism, and excellent customer service. Customers appreciate the straightforward approaches to plumbing problems and the readiness to explain issues clearly.

Examples of positive reviews include:
“On time, efficient and fast! Quality, professional job done.” – Jazz Bazz
“Very responsive to our calls. Showed up on time. Fixed two rather complicated problems for us.” – Steven Day
“I’ve had Nu-Way out for multiple plumbing issues and every time I am impressed.” – Ken Goss

Overall, there are no significant negative sentiments expressed in the reviews. Some customers noted communication can require patience, but callbacks were timely.

Review Summary:
Positive Sentiments: Timely service, professional and knowledgeable staff, high-quality repairs, and excellent customer interactions.
Negative Sentiments: Challenges in initial communication but generally responsive.

Additional Ratings:
BirdEye: 4.5 stars based on 28 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile, though no specific rating or complaints are noted.

Total Lead Smart Rating: 9.0

Conclusion:
Nu-Way Plumbing LLC stands out as a reliable choice for plumbing services in Rolla, MO, noted for its professional service and responsiveness. While minor communication challenges have been mentioned, the overwhelming positive reviews indicate a strong level of customer satisfaction, making them a trustworthy option for plumbing needs.

Member Since August 2024

Listing Id 380065

Contact Info

116 E 7th St, Rolla, MO 65401
(573) 364-0613
Lead Smart Rating :
9.0/10.0

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116 E 7th St, Rolla, MO 65401

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Reviews

Amy Hart

2 months ago

Always great atmosphere things are easy to find.

Don Wunsch

7 months ago

Derek recommended a simpler solution than I expected and it worked perfectly. So I hired him a second time and was equally pleased. I’ll probably hire him again.

Jazz Bazz

a year ago

On time,efficient and fast! Quality,professional job done. Excellent customer service. This will be my go to plumber in the future!

Keith Sheely

a year ago

Excellent service. Highly recommend.

tina f

a year ago

Great plumbing company Derrick is awesome

Sara Maynard

3 years ago

Wasn’t taking new customers at the time, but returned my call anyway and let me know. Cheerful and polite over the phone.

Melissa Dapron

3 years ago

Nu-Way is our go-to plumber. He has unclogged a washing machine drain that we couldn’t get with our own auger. He has also repaired a pipe that was leaking in our basement. And we’ve also had him out to do some plumbing during a shower remodel. Each job was completed correctly the first time and efficiently. No complaints. I agree with the previous comment that says you usually have to get a hold of him by voicemail/phone tag but he does indeed call back in a timely manner and stick to his appointments. And I also agree that he is always willing to explain what he thinks is going on and how it can be fixed.

Steven Day

3 years ago

Very responsive to our calls. Showed up on time. Fixed two rather complicated problems for us. Personable, Derek talks to you to explain what the issues are. Highly recommend.

Ken Goss

4 years ago

I’ve had Nu-Way out for multiple plumbing issues and every time I am impressed and well satisfied. I’ve called others in the past, nobody else I’ve had holds a candle to Nu-Way. Call these guys. They’ll do you right.

Tom Luebbert

4 years ago

Dick came and had to work hard to find a clean out in an old house. He found a cast iron vent pipe and got the drain unclogged. Very professional, great work and a fair price!