Keen Plumbing Service

Overview:
Keen Plumbing Service is a plumbing company located in Rocky Mount, NC, known for its prompt and professional plumbing solutions. Offering high-quality service to residential and rental properties, the company has built a reputation for reliability and customer satisfaction.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Sewage services
– Residential plumbing

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (252) 469-8695

Customer Reviews and Sentiment:
Keen Plumbing Service has received a mix of reviews across various platforms:

Google Reviews: 4.7 stars based on 10 reviews.

Positive feedback highlights the company’s professionalism, prompt response times, and quality of work. Customers have expressed satisfaction with the efficiency of service and problem-solving abilities.

Examples of positive reviews include:
“Mr. Keen responded to my voice mail in a timely manner and was very professional and courteous.” – Jerry Parker
“Great service and great quality.” – Steve Wells
“He is on time and resolved my two rental houses’ drain problems!” – Chowchow Zhou

However, there is one notable negative review that mentions a failure to accommodate scheduling:
“They never had time to do the job. Ended going with williams plumbing.” – hearsejr

Review Summary:
Positive Sentiments: Professionalism, punctuality, quality of service, courteous communication.
Negative Sentiments: Scheduling issues and lack of availability.

Additional Ratings:
Total Lead Smart Rating: 7.0
This rating reflects a good level of customer satisfaction coupled with the minor scheduling issue reported by a customer. While the company has strong positive feedback, the mixed sentiments necessitate a more conservative rating.

Conclusion:
Keen Plumbing Service is a commendable choice for plumbing needs in Rocky Mount, NC, noted for its quick response and quality workmanship. However, potential clients should be mindful of the scheduling issues reported by some customers before making a hiring decision.