Gentry Plumbing

Overview:
Gentry Plumbing is a plumbing service located in Rockwall, TX. They specialize in providing a range of plumbing solutions, including leak repairs and general plumbing services. The company is known for its professional and courteous staff.

Services Provided:
– Leak repairs
– Faucet fixes
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (972) 771-3697
Website: https://www.gentryplumbingrockwall.com/

Customer Reviews and Sentiment:
Gentry Plumbing has received mostly positive reviews across various platforms:

Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and quality repairs. Customers have praised their efficient and dependable service, with particular mention of their ability to communicate effectively about the repair process.

Examples of positive reviews include:
“Zeke and Tom from Gentry Plumbing did a great fix on the leak… Very happy.” – Pamela Moon
“Tom and his crew were great. Very professional and wasted no time to identify and repair.” – Billy Cochard
“Gentry plumbing exceeded my expectations… very satisfied with the work.” – Staci Weston

The complaints mentioned include a notable negative experience regarding a lack of customer service, with one reviewer expressing frustration over the inability to get assistance at their shop.

Review Summary:
Positive Sentiments: Professionalism, timely service, effective communication, competent work, and courteous staff.
Negative Sentiments: Issues with customer service responsiveness.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 7.4

Conclusion:
Gentry Plumbing appears to be a reliable choice for plumbing services in Rockwall, TX, noted for their professional and efficient work. However, potential customers should be aware of the negative feedback regarding customer service before making a decision.